Job Description
Key Performance Areas
1. Sales Performance and Support
- Implement brand awareness initiatives in line with the company’s marketing strategy.
- Evaluate and apply effective sales techniques to drive sales volumes and profitability within the region.
- Manage and monitor sales activities, ensuring Business Representatives meet performance targets.
- Conduct regular sales meetings and customer visits to assess service levels and ensure corrective actions where needed.
- Maintain and develop regional and channel partner relationships, ensuring alignment with performance agreements.
- Identify and engage potential new partners in line with qualifying criteria.
2. Business Development and Growth
- Develop and manage strategies for customer retention and growth to optimize regional sales performance.
- Identify new business opportunities, including potential dealers, distributors, and cross-selling opportunities.
- Recommend product enhancements to increase market potential.
- Assess market share and develop action plans to grow and maintain a strong footprint in the region.
3. Governance
- Monitor operational controls and procedures to ensure business integrity and compliance.
- Identify and manage departmental risks, maintaining a comprehensive risk register.
- Implement and monitor action plans to address audit findings.
- Ensure compliance with relevant legislation, policies, and frameworks to prevent irregular expenditure.
- Oversee SHEQ compliance, holding regular meetings to ensure adherence.
4. Stakeholder Management
- Build and maintain strong working relationships with key stakeholders and partners.
- Represent the company in stakeholder meetings and engagements.
- Address customer issues and complaints promptly to maintain satisfaction and uphold service standards.
- Provide advice and guidance to management on stakeholder-related matters.
- Ensure compliance with all applicable policies, procedures, and legal requirements.
5. People Management
- Monitor and evaluate employee performance through regular appraisals.
- Identify training and development needs and implement relevant action plans.
- Address employee relations matters promptly and fairly.
- Set clear performance objectives aligned with organisational goals.
- Ensure all team members have signed performance agreements and receive ongoing feedback.
- Support effective implementation of HR policies within the division.
6. Financial Management
- Contribute to the preparation of regional budgets.
- Ensure efficient and transparent use of financial and other resources.
- Monitor expenditure against budget, reporting any deviations to management.
- Identify and implement cost-saving opportunities and efficiency improvements.
Qualifications
Minimum:
- Bachelor’s Degree in Sales and Marketing Management or a related field (NQF 7)
Advantageous:
- Bachelor’s Honours Degree in Sales and Marketing Management or a related field (NQF 8)
Experience
- 6–8 years’ experience in Sales and Marketing within a Manufacturing environment.
- At least 3 years’ experience at a Supervisory or Management level.
Technical Competencies
- Computer Literacy (MS Office Suite, SAP, ERP Systems, Salesforce, and other job-specific software).
- Strong knowledge of relevant Sales and Marketing processes and practices.
Behavioural Competencies
- Proactive and action-oriented.
- Strong problem-solving and analytical skills.
- Flexible and adaptable.
- Excellent planning and organising skills.
- Effective people management and leadership ability.
- Strong relationship-building and stakeholder management skills.
- Customer-focused mindset.
- Resilient and able to perform under pressure.
- Excellent communication skills (both verbal and written).
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