Job Description
1. Vehicle Preparation & Inspection
- Inspect tyres, loading specifications, ride heights, suspension, steering linkages, shock absorbers, struts, and mountings.
- Ensure vehicles are safe and properly prepared for alignment.
2. Wheel Alignment Operations
- Operate alignment machines following prescribed procedures to obtain accurate results.
- Ensure calibration of equipment and proper use of advanced machine features.
- Print and save alignment results.
3. Interpretation & Adjustment
- Analyze alignment reports to determine required adjustments.
- Execute all alignment procedures confidently and accurately using the appropriate tools.
4. Road Testing
- Conduct road tests to verify alignment accuracy and overall vehicle performance.
- Demonstrate proper driving skills during testing.
5. Technical Knowledge & Expertise
- Maintain extensive knowledge of alignment technology and manufacturer specifications.
- Adhere to legislation, company procedures, and safety standards.
6. Workshop Housekeeping & Safety
- Ensure a clean, safe, and efficient workshop.
- Maintain, service, and calibrate tools and equipment.
- Safeguard the safety of staff, customers, vehicles, and property.
7. Customer & Sales Interaction
- Identify and communicate potential additional services or sales opportunities.
- Explain alignment issues and solutions clearly to customers.
8. Additional Duties
- Perform any other duties reasonably requested by a superior.
Qualifications & Experience:
Minimum Qualification:
- Grade 12
- Valid driver’s license
Qualification:
- Additional technical qualifications (advantageous)
Minimum Experience:
- External: 3+ years’ experience with accredited training and certification.
- Internal: 6+ months in the Wheel Alignment bay under supervision, with successful completion of accredited training.
Competencies
- Loyalty to the company and excellent customer service skills.
- Proficiency in operating alignment machines and interpreting alignment reports.
- Sensitivity and accuracy in road testing and fault finding.
- Knowledge of relevant legislation (Motor Federation, OHS Act, SABS, SHE).
- Professionalism, attention to detail, teamwork, reliability, initiative, and integrity.
- Competence in communication, computer literacy, and financial handling when required.
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