Responsibilities: Network Uptime and Availability: Maintain stable and resilient video and data infrastructure Implement and monitor IP, satellite, and CDN delivery networks Configure and optimize distribution workflows for live and VOD Assist in architecture design, execute builds and test new solutions Manage observability tools, alerts and escalation procedures Support contract SLAs, troubleshoot links and track uptime metrics Maintain redundancy, encryption and operational documentation Drive creation and adoption of operational processes and SOPs Lead by example in Agile ceremonies (stand-ups, retrospectives, sprint planning) Foster continuous process improvement within the team Ensure subordinates and contractors actively participate in Agile workflows Distribution Performance: Consistent broadcast-standard delivery and QoS compliance Implementation and Optimization: Timely deployment of network upgrades and optimizations Monitoring and Incident Response: Low MTTR and proactive issue resolution Vendor and Telco Management: Smooth collaboration with telcos, satellite and CDN providers Risk and Compliance: Secure, redundant infrastructure with proper failovers Agile Process: Consistent participation in Agile ceremonies and improvement cycles Network Implementation: Deploy and maintain global IP and hybrid video networks aligned with design specifications Network deployments and changes executed on schedule with zero unplanned downtime Configuration standards and documentation maintained 100% up to date Change success rate > 98% with rollback plans validated Distribution Support: Ensure efficient delivery of live and on-demand content via CDN, IP and satellite 99.5% service uptime across all live feeds Latency maintained within 100% of scheduled live events delivered to broadcast QoS standards Telco and Satellite Coordination: Support uplink chains, bonded cellular and leased circuits for contribution and distribution Link uptime > 99.9% All faults escalated within 15 minutes and resolved or mitigated within agreed SLA Monthly SLA reports submitted on time with Monitoring and QoS: Operate observability platforms; ensure latency and packet-loss metrics within SLA MTTR 100% of live channels actively monitored with real-time alerting QoS metrics (latency, packet loss, jitter) within defined SLA thresholds for > 98% of streams R&D Support: Assist in testing and documenting new transmission methods (e.g. 5G, LEO / MEO) Minimum 1 technology pilot or proof-of-concept completed annually Test results documented and presented to technical management Identified pilots deliver measurable performance or cost improvement Security and Compliance: Apply encryption, VPN and secure transit policies; maintain audit readiness Zero critical vulnerabilities in annual audit reports All network configurations and credentials managed according to security policy Incident response actions documented and verified during quarterly review Tooling and Automation: Use and refine scripts, templates and network automation tools for repeatable deployments ? 80% of recurring network tasks automated or templated Automation scripts version-controlled and peer-reviewed Measurable reduction in manual configuration errors over time Documentation and Process Management: Keep network diagrams, configuration archives, and SOPs current and version-controlled Create and maintain operational process documentation Drive adoption of standardized processes across team members and contractors Documentation updated within 48 hours of any change. Quarterly audits show 100% configuration traceability. Weekly status and incident reports submitted on time and complete Operational processes documented and reviewed quarterly Team process compliance measured at >90% in monthly audits People and Collaboration: Provide guidance and technical support to Network and Distribution Engineers Collaborate closely with Broadcast, DevOps, and Product teams to ensure seamless delivery Promote shared ownership of infrastructure uptime and problem resolution Participate in training, peer reviews, and cross-team learning sessions Drive creation, documentation, and adoption of operational processes and procedures for team members Lead Agile ceremonies and ensure active participation from subordinates and contractors Facilitate continuous improvement through regular retrospectives and process refinement Mentor team members in operational best practices and agile methodologies Contribute to the identification and testing of new distribution technologies Participate in R&D initiatives with cloud, CDN, and satellite partners Recommend optimizations to improve cost efficiency, latency and resilience Consistent collaboration with adjacent technical teams Completion of training and certification plans Documented knowledge-sharing and technical presentations per quarter 100% participation rate in Agile ceremonies from direct reports Quarterly process improvement initiatives documented and implemented Team adoption rate of new operational processes > 90% within 1 sprint 100% of team members actively participating in Agile ceremonies New operational processes documented within 2 weeks of identification Process adoption measured and reviewed quarterly with >90% compliance Retrospective action items tracked and completed within agreed timeframes At least one process improvement or pilot test completed annually Demonstrated cost or performance gains per review cycle At least one improvement or pilot test completed annually Demonstrated cost or performance gains per review cycle If you would like to email your CV directly – please send it to
