Durban North: Lifeguard

Please note this position is based in Saudi Arabia. All Relocation Costs will be covered by the client. The Lifeguard – Shallow Water Guard is responsible for ensuring the safety, well-being, and overall satisfaction of guests within a water-themed recreational environment. The role requires the ability to prevent aquatic incidents, respond to emergencies, and uphold high operational standards. Lifeguards in this position must demonstrate strong technical abilities, sound judgment, professionalism, and a commitment to guest service and safety. 2. Key Job Responsibilities 2.1 Collective Responsibilities Adhere to all organizational codes of conduct, ethics, and values. Promote the organization’s vision, mission, culture, and desired behaviors. Follow all rules, regulations, and operating procedures. Support team collaboration and share knowledge to assist in developing colleagues. Perform any additional tasks required to achieve operational goals. 2.2 Job-Specific Responsibilities Ensure the safety of all guests and employees, with an emphasis on preventing drowning or aquatic-related incidents. Maintain active certification and meet all requirements of the International Lifeguard Training Program (ILTP) Shallow Water Lifeguard License. Support the daily operation of all aquatic attractions, including pools, slides, family zones, and other water-based features. Uphold safety and guest service standards in accordance with: Aquatics risk management protocols Applicable safety regulations and industry standards Guest experience objectives and KPIs Enforce all safety requirements and attraction-specific rules. Respond promptly to medical emergencies within the limits of certification and training. Maintain cleanliness of all guest and staff areas, including non-aquatic zones. Assist guests in situations involving lost children or separated family members. Collaborate with other operational departments as required. Perform duties that require prolonged standing, movement across various elevations, and repeated access to ride platforms. Work in varying environmental conditions such as heat, cold, rain, sand, and wind. Work scheduled shifts on weekends, holidays, and non-operational hours as operationally required, including training sessions, meetings, events, and after-hours assignments. Comply with all workplace policies, procedures, and operational requirements. Contribute to creating a fun, safe, and positive environment for guests and colleagues. Perform any additional duties assigned by management that support operational success and guest satisfaction. 3. Position Structure Position Title: Lifeguard – Shallow Water Guard Division: Aquatic Operations Department: Aquatics Grade Level: 2 Reporting lines may change based on organizational needs. 4. Job Specifications Education Minimum: High School Diploma or equivalent. Experience Experience in hospitality, recreation, amusement, entertainment, or guest-facing industries. Experience in the Middle East and/or international environments preferred. Previous or current lifeguard certification and operational experience is an advantage. Skills Proficient in spoken and written English. Basic computer skills. General understanding of Arabic is desirable. Core Competencies Self-driven and proactive Strong work ethic and integrity Time management and reliability Confidence and professionalism High personal standards Patience, motivation, and determination Creativity and open-mindedness Sense of humor and positive values