Franschhoek: Duty Manager – 5* Boutique Hotel – Franschhoek | Sl posted by Kendrick Recruitment

⭐ NEW URGENT VACANCY – Franschhoek ✨ Duty Manager – 5* Luxury Hotel – Franschhoek Valley ➡️ Live-out role | R20,000 – R23,000 DOE | Excellent benefits & growth Kendrick Recruitment is urgently seeking an experienced Duty Manager for a luxury boutique hospitality portfolio in the Franschhoek Valley. This hands-on role requires a polished, confident service professional with exceptional guest relations, operational coordination, and problem-solving ability. Key Responsibilities • Oversee hotel operations during allocated duty shifts • Manage guest arrivals, departures, service recovery, and VIP hosting • Coordinate between departments to ensure smooth daily operations • Support front office, housekeeping, and F&B oversight where required • Handle incident reports, night audits checks, shift handovers, and staff management • Implement brand standards and ensure exceptional guest satisfaction Requirements • Previous Duty Manager or Supervisor experience within luxury hospitality • Strong communication, conflict resolution and leadership skills • Ability to multitask, remain calm under pressure, and make confident decisions • Excellent guest engagement ability and service mindset • Cape Winelands based or willing to relocate Package • Salary: R20,000 – R23,000 DOE • 50% Medical Aid contribution • 3% Provident Fund • Annual increases and bonuses • Meal allowance per shift • Subsidised staff transport available on Franschhoek, Paarl, Stellenbosch and Wellington routes • Live-out role (no accommodation provided) To Apply Please submit your CV, references, and recent head & shoulders photo ASAP. If you do not hear back within 7 working days, kindly consider your application unsuccessful.