South Africa: Operations Manager I Madagascar posted by HotelJobs

? ?? ??????????? ??????????? is recruiting for a high-end island property in Madagascar and is seeking an experienced guest centric ?????????? ??????? to join their team This is an exciting opportunity for a dynamic hospitality professional who thrives in remote environments, leads with emotional intelligence, and understands what it takes to deliver world-class luxury experiences. The ideal candidate will be hands-on, people-focused, and able to elevate both guest engagement and team performance. Requirements Hospitality related Degree or Diploma from an internationally recognised institution Solid experience working in remote, high-end island or lodge environments. Be confident hosting high-profile and UHNW guests. Have a natural, intuitive ability to engage guests and build rapport. Show a strong passion for training, mentoring, and uplifting teams. Maintain exceptionally high standards with an in-depth understanding of true luxury. Oversee and coordinate daily operations across all departments to ensure seamless guest experiences. Uphold and further develop luxury service standards aligned with the propertys vision. Lead, motivate, train, and mentor teams to ensure consistent excellence and a culture of care. Drive operational efficiency while maintaining the warmth, authenticity, and quality expected in a remote luxury setting. Collaborate closely with senior management on strategic planning, guest experience enhancements, and staff development. Stable employment history and contactable references.