Job Description
In this role, you will manage order processing, coordinate deliveries, oversee goods receiving, and support the sales team with essential administrative tasks. You will maintain accurate records, action follow-ups, and assist with customer queries to ensure seamless day-to-day operations.
Key Responsibilities
- Process purchase orders, quotations, and sales orders timeously on Sage.
- Maintain accurate delivery notes, order records, and customer documentation.
- Liaise with internal teams regarding pricing, stock levels, and order fulfilment.
- Manage and record goods receiving, ensuring accuracy and quality checks.
- Coordinate dispatch and arrange timely deliveries.
- Maintain communication with drivers, couriers, and logistics partners.
- Handle damaged, faulty, or incorrect goods, including returns and replacements.
- Update customers on order status and outstanding requirements.
- Resolve customer queries professionally and efficiently.
- Maintain organised records for orders, deliveries, damages, and returns.
- Assist the sales team with daily administrative duties.
- Prepare basic sales reports or summaries when required.
Key Attributes
- Strong organisational and multitasking ability
- Excellent communication and follow-up skills
- Detail-oriented with high accuracy
- Able to work under pressure
- Reliable and process-driven
Requirements
- Own vehicle and valid driver’s licence (essential).
- 2–4 years’ experience in sales or stock administration.
- Proficiency in Sage (essential).
- Strong MS Office skills (Excel, Word, Outlook).
- Strong accuracy and attention to detail.
Remuneration
R13 000 – R15 000
**Only shortlisted candidates will be contacted**
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