Stellenbosch: Credit Client Value Specialist posted by Hire Resolve

An industry-leading Bank situated in Stellenbosch is urgently seeking the expertise of an experienced Senior Credit Client Value Specialist to join their team.

Key Performance Areas:

• Marketing & Campaigning
• Product understanding and alignment
• Design and maintain Credit profiling, behavioural and educational tools
• Implement and enhance Credit profiling, behavioural and educational tools
• Reporting
• Best practice and know-how
• Stakeholder engagement

Key Requirements:

• Creating strategies and tactics to influence client behaviour
• Client journey analysis
• Retail credit lifecycle and market
• Database querying software (ex. SQL), Data and analytics OR Advanced Excel
• Client engagement solutions including direct marketing segmentation
• Relevant legislation, for example, the National Credit Act (NCA) Consumer Protection Act (CPA), Protection of Personal Information Act (POPI)
• Banks Act and Basel III Risk Framework
• Project management principles
• Credit affordability assessment regulations.

Education & Experience:

• Relevant Honours degree (Masters advantages) in Business/Behavioural Economics/Management Accounting/Industrial Engineering/Economics/etc.
• 3-4 years (if acquired a master’s)
• 6+ years of relevant retail credit analysis experience
• Experience in behavioural analysis.
• Client journey mapping
• Experience with Experimentation, and champion challenger techniques.
• Experience in delivering a product or tool, through working with various internal and external stakeholders

Hire Resolve is a top-tier recruitment firm that focuses on placing skilled professionals in permanent employment.

Hire Resolve focuses on working with senior-level executives and we pride ourselves on delivering excellent service to our candidates and clients.

• Salary: negotiable.
• Our client is offering a highly competitive salary for this role based on experience.
• Apply for this role today, visit the Hire Resolve website: hireresolve.us or email us: *****@*****.co.za
• Alternatively, you are welcome to connect with Shannon Watson, Merina Naicker or Lindy Du Plessis on LinkedIn