South Africa: Receptionist posted by Bright Placements

A prestigious 5-star luxury hotel in the Western Cape is seeking a polished, guest-focused Receptionist to join their frontline team. This role is ideal for someone who is passionate about hospitality, service excellence, and creating memorable guest experiences from the very first interaction. Key Responsibilities Deliver a warm, professional welcome to all guests. Manage check-ins, check-outs, and room allocations efficiently. Handle guest queries, reservations, and concierge-style assistance. Maintain accurate records, billing, and daily administration. Coordinate with housekeeping, F&B, and management to ensure seamless guest stays. Uphold 5-star service standards at all times. Minimum Requirements 1–2 years’ experience in a 4- or 5-star hotel front office environment. Strong communication and interpersonal skills. Experience with hotel booking systems (Opera/OPMS or similar) is an advantage. Professional grooming and a warm, confident demeanor. Ability to work shifts, weekends, and public holidays. Strong admin, problem-solving, and guest-relations skills. ✨ What the Hotel Offers Competitive salary package. Growth opportunities within a luxury hospitality group. Professional, supportive working environment. Staff meals and additional hotel benefits.