Johannesburg: Account Executive – Logistics

Key Responsibilities: – Logistics planning – Capacity forecasting – Meet customer service delivery targets and KPIs – Manage customer expectations – Damage investigation and root cause analysis – Collection and delivery scheduling – Updating and maintenance of the Vehicle Tracking System, including tracking of vehicles – Manage monthly billing of customers – Understand and maintain the Companys SOPs – Reporting on the Companys performance in daily / monthly meetings – Understand and maintain customer SOPs and SLAs Qualifications and Skills: – Bachelor of Commerce in Logistics, Economics or Marketing Management – Minimum 3 to 4 years experience in Key Account Management – Excellent communication skills – Computer literate – Fully conversant in Microsoft Word and Excel – Strong administrative and organizational skills – Time management skills – Excellent interpersonal skills – Ability to work under pressure – Willing to work outside of normal operating hours – Willing to work away from your home depot when required – Ability to work unsupervised – Ability to make decisions and solve problems effectively and efficiently – Strong self-discipline – Meet strict deadlines with a high level of precision