Grahamstown: Front of House / Food & Beverage posted by Bright Placements (PTY) Ltd

• Diploma or degree in Hospitality Management (preferred, not always required).
• Food Safety, Responsible Service of Alcohol, or equivalent certifications (depending on region).

Experience

• 2–5 years of experience in hospitality management or supervisory roles.
• Proven experience in FOH leadership and F&B operations.
• Experience in staff management, customer service, and stock control.

Skills & Competencies
Technical Skills

• Strong knowledge of restaurant or hotel FOH operations.
• Understanding of food and beverage service standards.
• Proficiency with POS systems and reservation platforms.
• Knowledge of inventory management and cost control.

Soft Skills

• Excellent interpersonal and communication abilities.
• Strong leadership and team-management skills.
• Ability to stay calm under pressure and handle customer issues effectively.
• Well-organized, detail-oriented, and problem-solving mindset.
• High level of professionalism and commitment to guest satisfaction.

Personal Attributes

• Friendly, approachable, and customer-focused.
• Positive attitude with a hands-on approach.
• Flexibility to work evenings, weekends, and holidays.
• Strong sense of responsibility, reliability, and initiative.