South Africa: Assistant Café grill Restaurant Manager posted by Kendrick Recruitment

Assistant Caf Grill Restaurant Manager Luxury Hotel and Spa, Camps Bay

Kendrick Recruitment is seeking a professional and experienced Assistant Caf Grill Restaurant Manager to join a luxury hotel and spa in Camps Bay. This role is ideal for a hospitality professional with strong leadership skills, extensive food and beverage experience, and a passion for delivering exceptional guest experiences in a 4/5-star environment.

Key Responsibilities:

Staff Management and Guest Service:

• Manage restaurant staff to ensure guest service in the restaurant, in-room dining, minibar, and poolside is of the highest standard.

• Conduct daily checks of restaurant cleanliness, repair, and guest readiness.

• Provide weekly on-the-job training to ensure service excellence.

• Run daily team briefings prior to service, briefing staff on restaurant and guest requirements.

• Ensure mise en place requirements are completed according to SOPs.

• Manage operating equipment to ensure sufficient stock and minimal breakages.

Operations and Administration:

• Oversee the day-to-day operations of the Caf Grill Restaurant.

• Track beverage stock movement accurately and update systems accordingly.

• Complete end-of-service cash-ups and float management in line with SOPs.

• Coordinate special requests and extraordinary tasks as per SOP.

• Monitor and report cover counts and average spend trends.

• Report and follow up on all maintenance concerns to ensure timely resolution.

Minimum Requirements:

• Diploma in Hotel or Food & Beverage Management.

• At least 4 years food and beverage service experience in a 4/5-star hotel restaurant or fine dining establishment, including 2 years in a management or supervisory role.

• Computer literate with working knowledge of Microsoft Office (Outlook, Word, Excel).

• Experience at operator level of a Point of Sale system (Micros advantageous).

• Experience with stock management systems (Micros Control advantageous).

• Highly presentable with excellent verbal and written English communication skills.

• Fluent in hospitality language and terminology, particularly food and beverage vocabulary.

• Understanding of restaurant financials and experience in service recovery.

• Ability to work flexible hours, including weekends and holidays.

Advantageous Qualifications and Experience:

• Exposure to Micros and Micros Control systems.

• WSET Level 1 or Level 2 certification.

Salary: R18,000 per month plus benefits, negotiable depending on experience.

This role offers an excellent opportunity for a skilled hospitality professional to join a prestigious luxury hotel and spa, ensuring exceptional service standards and operational efficiency within the Caf Grill Restaurant.