Job Description
Requirements:
- Minimum of 5 years experience in a Clothing Retail operations environment as an
Area Manager. - Clothing retail experience is a requisite.
- Matric.
- Formal Qualification Advantageous
- Valid code 8 drivers license endorsed & own vehicle.
- Computer literate: Microsoft Office
- Willingness to travel extensively to oversee 13 stores within the East London and surrounding areas.
Responsibilities:
Asset Management
- Responsible for the branch/s as a whole, ensuring that the outside of the store is kept neat and tidy
and that inside fixtures and fittings are accounted for and maintained - Co-ordination of janitorial and repair services.
Stock Control
- Is responsible for all stock and will be held accountable for all overages and shortages.
- Should ensure control of inventory.
- Prepare requisitions to replenish stock. Identify and report on slow selling items.
- Stock loss action plan
Merchandising
- Manage the quality and quantity aspects of the merchandise assortments.
- Co-ordinate the layout of shelves and merchandise of seasonal and sale displays.
- Identify new ways of promoting merchandise.
- Ensure required housekeeping standards at all times.
- Ensure that there is an equal standard throughout the stores.
- Marketing and Sales
- Manage the implementation of all marketing promotions to ensure maximum sales opportunities are
exploited. - Achieve and exceed store sales targets.
- Actively participate in promotions, stay up to date with current advertising and provide sales leadership
to staff. - Stay current with products, marketing and pricing of area retailers with similar products.
Admin and Cash
- Ensure that the standard of administration and procedures in store are met.
- Make certain that business direction and strategies are followed.
- Ensure that the responsible persons are following proper procedures when handling all store cash.
- Check and verify these documents daily.
- Manage controllable expenses as this directly affects the profitability of the branch.
Management of Staff
- Assign employees to specific duties.
- Encourage, assist and train employees to become a motivated sales force.
- Manage performance and development of staff
- Ensure that all procedures and policies are being followed and enforce disciplinary action when
necessary. - Determine when extra temporary staff is needed and recruit same.
Security
- Manage the security in all aspects of the business and ensure that security procedures are strictly
adhered to. - Monitor security staff and make sure that they are alert and performing their duties to the maximum.
Customer Service
- Must possess strong customer service and communication skills and the ability to apply a friendly and
enthusiastic manner on a daily basis. - Train staff in customer service.
- Assist customers with enquiries and complaints.
- Continuously satisfy customer needs and attract clientele.
Skills:
- Ability to work under pressure.
- Ability to use own initiative.
- Good attention to detail
- Excellent communication Skills
- A proven ability to manage staff and ensure maximum productivity.
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