Job Description
Cape Town – Western Cape – South Africa
- Perform Gap Analysis (As Is , To Be, Gaps) for processes and sites, focusing on any regulatory/compliance/language / system requirements that cannot be met by the To-be process.
- Prepare for sessions needed.
- Facilitate the sessions and keep discussions on track.
- Walk through Process Flow to confirm Roles, Steps and Systems to understand, challenge and capture feedback from countries.
- Walk through the forms and templates used – to understand, challenge and capture feedback from countries.
- Walk through the KPIs and SLAs relevant to the process area to understand, challenge and capture feedback from countries.
- Update the required deliverables , such as Process Map, Role Impacts, System Changes, KPI/SLA changes, Service Catalogue Changes, Transition Plan.
- Assess and capture the impact to the country landscape ( Process, People, Systems, Change Impact).
- Conduct interviews / stakeholder engagements as needed.
- Secure stakeholders signoff and input.
- Based on previous Shared Service / GBS experience, provide expert guidance on role impact and process focus.
- Perform quality control to ensure that the required information is covered and actions assigned.
- Advise on deployment risks and propose mitigation.
- Provide input and steer to complete the transition plan per country and process.
- Execute and support the execution of the Transition plan (Cutover, Go Live and Hypercare), as needed.
- Design required test packs, ensuring all scenarios are included.
- Support the testing with team to ensure knowledge transfer.
- Produce training material and plans where required.
- NQF Level 7 qualification (relevant B-Degree).
- Execution role in a Transformation Project.
- Running Process Design workshops (virtual and onsite).
- Process Mapping (As Is, GAP reviews and To Be).
- Capturing and communicating Change Impact (Change in process, Change to roles, Change to systems).
- GBS / Shared Service Implementation experience.
- Experience / Working knowledge of Finance / Procurement / HR transactional processes.
- Leadership Experience i.e.
- Able to collaborate with and guide teams to a shared outcome.
- Able to challenge stakeholders to drive process standardisation.
- Delivering under pressure, against tight timelines , with flexibility to accommodate a level of ambiguity and confidentiality constraints.
- Excellent communication (written and spoken) to effectively engage with non-native English speakers in a virtual setting.
- Oil & Gas or Retail Industry experience.
- SAP experience.
- Africa OU experience.
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Consider temporary or contract work to gain experience and potentially convert to permanent roles.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Western Cape: Tele-Sales (Automotive Parts) (Tokai) posted by Techbridge Recruitment
REQUIREMENTS:- Minimum 3 years experience in parts sales/tele-sales- Grade 12 qualification- Strong selling and people skills- Computer LiterateIf you...
View JobStrand: Tele-Sales (Automotive Parts) (Strand – Western Cape) posted by Techbridge Recruitment
REQUIREMENTS:- Minimum 3 years experience in parts sales/tele-sales- Grade 12 qualification- Strong selling and people skills- Computer LiterateIf you...
View JobWestern Cape: SALESMAN (Automotive Parts) Cape Town Tokai posted by Techbridge Recruitment
Key Responsibilities:Identify customer needs and recommend suitable automotive partsProvide accurate product information (specifications, features, and...
View JobGauteng: Storeman – Boksburg (Building Materials) posted by Techbridge Recruitment
Minimum requirements: Grade 12 with relevant qualification in General Office Administration/Data Capturing/logistics/supply chain management Computer...
View JobMidrand: SALESMAN (Automotive Parts) Midrand posted by Techbridge Recruitment
Key Responsibilities:Identify customer needs and recommend suitable automotive partsProvide accurate product information (specifications, features, and...
View JobWestern Cape: SALESMAN (Automotive Parts) Brackenfell posted by Techbridge Recruitment
Key Responsibilities:Identify customer needs and recommend suitable automotive partsProvide accurate product information (specifications, features, and...
View Job
Browse Employers
Job Alerts