Port Elizabeth: General Manager – Restaurant posted by private

Level 1 barista and beverage training in all areas. Full menu knowledge. Basic skills to manage a kitchen, including an ability to read a recipe, pre-service preparation and cooking. Able to manage the ordering process, including daily bread, cake, fruit & veg, as well as all bar and kitchen orders. Will also be able to oversee and execute Monday and Thursday orders. Knowledge of stock quality. A good working relationship with Bootlegger suppliers. Basic GAAP knowledge, including capturing invoices, pulling management overview reports, daily stock-takes and daily cash-up procedures. Staff Ability to roster staff and ensure punctuality. Improvise when short staffed. Ability to motivate waiters/ waitresses. Service Knowledge of the companys history and ethos. Recognise the importance of customer satisfaction. Promote the ethos of ATD: Attention to Detail. Ability to pre-empt service problems by managing pro-actively. Lead by example. Ability to handle guest complaints. Ability to build customer loyalty. Ability to perform the duties of any member of staff on the floor in the event of short-staffing or unforeseen circumstances.