South Africa: Passenger Vehicle Service Foreman – Gaborone, Botswana posted by Select Motor Recruitment

• Supervise daily workshop activities and ensure efficient allocation of jobs to technicians
• Manage workflow, diagnose delays, and ensure all repair and service work is completed on time
• Oversee quality control on all completed jobs and ensure adherence to OEM standards
• Authorise job cards, parts requirements, and technical decisions where needed
• Ensure compliance with safety procedures and workshop policies

Technical Support

• Provide advanced technical guidance and diagnostic support to technicians
• Assist with complex repairs, fault-finding, and ensuring best-practice procedures
• Liaise with OEM technical representatives for support and warranty queries

Team Leadership & Management

• Lead, guide, and mentor technicians and apprentices
• Conduct performance monitoring, coaching and skills development
• Ensure discipline, professionalism, and productivity within the team

Customer Interaction 

• Assist the service advisor team with technical explanations for customers
• Handle escalated customer queries or quality concerns
• Ensure customers receive accurate repair information and excellent service

Administration & Reporting

• Monitor job progress, workshop utilisation, and productivity metrics
• Review, sign off and ensure accuracy of job cards, clocking, and labour allocation
• Assist the Service Manager with reporting, warranty processes, and technical documentation

Minimum Requirements:

• Qualified Motor Mechanic / Technician (Passenger Vehicles)
• 5+ years technical experience, with 2+ years in a foreman or senior technician role
• Strong diagnostic and fault-finding skills
• Experience working in a franchised passenger vehicle dealership
• Ability to supervise a team and manage workshop operations
• Valid driver’s licence
• Excellent communication and problem-solving skills

Competencies:

• Strong leadership and team-management ability
• High attention to detail and quality orientation
• Excellent technical knowledge and diagnostic capability
• Strong organisational and multitasking skills
• Ability to work under pressure and meet deadlines
• Professional, customer-focused, and proactive

 
 
Please note only candidates with the required experience will be contacted and considered. If you are not contacted within 14 days from application, kindly consider your application as unsuccessful.
Applications will only be considered from candidates who meet the specified criteria as per the job spec. If you do not meet the requirements, Select Motor Recruitment reserves the right not to respond to your application.
 
Applications should be submitted no later than Friday 30 January 2026.