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South Africa: Foh / Guest Relations – Luxury Horseback Safari Lodge – Waterberg L Ls posted by Kendrick Recruitment

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Job Description

Kendrick Recruitment is currently looking for an exceptional FOH / Guest Relations professional for a Luxury Horseback Safari company based in the Waterberg. Kendrick Recruitment is recruiting on behalf of a horseback safari company for a Front of House / Guest Relations professional to join their lodge in the Waterberg. The lodge caters exclusively to international clients, specialising in niche equestrian experiences, and requires a personable and professional individual to ensure an exceptional guest experience. Key Responsibilities: Welcome, assist, and attend to international guests, ensuring a personalised and memorable experience Manage all front-of-house operations, including reservations, guest check-ins/check-outs, and daily guest interactions Act as the primary point of contact for guest enquiries, requests, and feedback Coordinate with lodge staff, guides, and management to ensure smooth guest experiences Assist with special events, guest activities, and any VIP requirements Maintain high standards of service, professionalism, and attention to detail at all times Key Requirements: Previous experience in guest relations, front-of-house, or hospitality management, preferably within a luxury lodge or safari environment Excellent interpersonal, communication, and organisational skills Ability to work independently and as part of a small, dynamic team Professional, approachable, and guest-focused approach Experience with international clientele is highly advantageous Flexibility and adaptability to work in a fast-paced, high-standard environment This is a unique opportunity for a skilled FOH / Guest Relations professional to join a luxury horseback safari lodge and contribute to providing exceptional experiences for an exclusive international clientele. Interested candidates are invited to submit their CV to apply for this role.

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About Catering / hospitality Jobs in ZA

The catering and hospitality industry in South Africa is a thriving sector that provides opportunities for individuals to pursue fulfilling careers. Typically, the job market trends in this field are characterized by strong demand for skilled professionals, particularly in urban areas where tourism and event hosting are increasingly popular.

When it comes to salaries, a general salary range for catering and hospitality positions in South Africa can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Broadly speaking, common entry-level positions in this field typically earn salaries ranging from R30 000 to R50 000 per annum, while senior roles can command salaries upwards of R80 000 to R120 000 or more, depending on the specific requirements of the role.

Common skills required for success in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to work well under pressure, physical stamina, and basic knowledge of food safety and handling. Additionally, experience with customer service, event planning, and inventory management is often beneficial. While some employers may place a greater emphasis on specific technical skills or certifications, these general skills provide a solid foundation for career progression in this field.

The catering and hospitality industry encompasses a wide range of sectors, including fine dining restaurants, casual eateries, hotels, conference centers, and event management companies. Financial services sector, technology industry, and manufacturing sector are among the common industries that employ professionals in this field. While specific job roles may vary, understanding the broader industry landscape can help individuals make informed career choices.

Career development opportunities in catering and hospitality abound, with many employers investing in training and development programs to support staff growth and advancement. Typically, career progression involves taking on additional responsibilities, such as shift management or team leadership roles, or pursuing specialized certifications or further education. With dedication and hard work, individuals can build a fulfilling career in this dynamic and rewarding industry.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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