Job Description
About the Role
We are seeking a highly skilled and experienced Intermediate Travel Designer to join our team at Wilderness Safaris. As a Staff Travel Consultant, you will be responsible for managing and completing the booking confirmation process on the Wilderness Window, ensuring accuracy and financial health of each booking. With a strong passion for wildlife and sustainability, you will play a crucial role in delivering exceptional customer experiences.
Key Responsibilities
- Keep all booking information updated in the system ensuring CRM is continually up to date.
- Keep updated with all Wilderness and Associated product updates, as well as technology updates.
- Attend all Wilderness and Associated Product training on a weekly basis.
- Quote on bookings for all staff travel.
- Request and negotiate rates from suppliers.
- On receipt of confirmed bookings, check that all arrival and departure dates are correct and correspond in the Wilderness Window.
Requirements
- Matric certificate with maths (minimum standard grade or above)
- Tertiary certificate in Travel & Tourism/hospitality.
- 4-5 years experience at a Senior level.
- Experience in handling customer relationships and developing & promoting product and services in the inbound travel industry.
- Computer Literate (Microsoft Office, Email, Teams, Internet browsers).
- Proven English literacy.
- Working knowledge of TourPlan and WISH or similar booking/operating system.
Qualifications
Matric certificate with maths (minimum standard grade or above)
Tertiary certificate in Travel & Tourism/hospitality.
Salary & Benefits
Not specified in original job description.
About Travel / tourism Jobs in Gauteng
The travel and tourism industry in Gauteng, South Africa is experiencing a steady demand for skilled professionals, driven by the growth of domestic and international tourism. Typically, job seekers in this field can expect to find opportunities across various sectors, including hospitality, events management, marketing, and destination development. Generally, these roles require a strong understanding of the local culture, market trends, and industry best practices.
Salary expectations for travel and tourism professionals in Gauteng are often broad, with typical ranges varying depending on factors such as experience, company size, and industry sector. Broadly speaking, salaries can range from R200 000 to R500 000 per annum, although this is subject to variation. Factors such as holding a degree or diploma in a relevant field, having relevant work experience, and demonstrating expertise in areas like hospitality management, marketing, or destination development can significantly impact salary ranges.
Common skills required for travel and tourism roles include excellent communication and interpersonal skills, the ability to work effectively in a team environment, and a solid understanding of business operations and management principles. Typically, professionals in this field also possess strong analytical and problem-solving skills, as well as the ability to adapt to changing circumstances. Other key skills often include proficiency in languages such as Afrikaans or isiZulu, knowledge of local customs and traditions, and experience with tourism industry software and systems.
The travel and tourism industry in Gauteng commonly employs professionals from various sectors, including hospitality (hotels, restaurants), events management (conferences, weddings), marketing and destination development (branding, promotional activities). Often, job seekers can find opportunities in these areas at companies across the province, from small to large enterprises.
Career progression paths for travel and tourism professionals are often driven by experience, hard work, and a commitment to ongoing learning and professional development. Typically, roles may progress from entry-level positions in hospitality or events management to more senior positions such as operations manager, marketing manager, or destination development specialist. With continued growth and innovation in the industry, there are also opportunities for professionals to transition into leadership roles, start their own businesses, or pursue careers in related fields like travel writing, photography, or tourism consulting.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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