eThekwini: Store Supervisor – Port Shepstone Mall Showroom posted by homechoice

January 14, 2026 Jobs in eThekwini

homechoice

KwaZulu-Natal

Retail / wholesale

Job Description

About the Role

homechoice is a leading South African homeware retailer seeking an experienced Store Supervisor to join our team at Port Shepstone Mall Showroom. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our showroom, driving sales and operational efficiency, while maintaining a strong internal control environment.

Key Responsibilities

Manage all administrative procedures and systems, ensuring a strong internal control environment through the consistent implementation of policies, procedures, Standard Operating Procedures, and the Self-Audit process.
Drive operational efficiency by planning and executing accurate financial stock takes, ensuring showroom processes (inventory, receiving, and frontline) comply with legal regulations, aligning merchandise to the product catalogue, and maintaining visual merchandising standards.
Manage showroom productivity across all areas to drive sales and develop timely action plans to address deficiencies.
Maintain optimal stock levels through efficient stock control processes, overseeing accurate stock takes and counts.
Implement strict cash management procedures, including reconciliation, deposit control, investigation of shrinkage or counterfeit issues, and minimizing cash exposure to reduce risk.
Provide training, coaching, and guidance to staff on internal controls and store risk awareness to maximize efficiency and ensure compliance.
Deliver timely and accurate reporting on the internal control framework, highlighting and addressing deficiencies.
Assist in leading sales activations in surrounding areas to attract new customers, drive foot traffic, and boost revenue.
Ensure adherence to all health and safety regulations, maintaining a safe and compliant store environment.

Requirements

Min 10 years experience in Compliance and Admin Management
Clear criminal and ITC record
Must not be currently debarred or declared not fit and proper in terms of the FAIS Act

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Qualifications

Grade 12/Matric/NQF 4 – Minimum

About Retail / wholesale Jobs in KwaZulu-Natal

The retail and wholesale sector is a significant contributor to the KwaZulu-Natal economy, providing employment opportunities for many locals. Typically, this industry experiences steady growth due to the increasing demand for goods and services from local and international markets. However, like any sector, it can be affected by economic fluctuations, and job seekers should be prepared for variations in the job market.

When considering a career in retail or wholesale in KwaZulu-Natal, salary expectations can vary widely depending on factors such as experience, company size, and industry sector. Generally, entry-level positions may start at around R10 000 – R20 000 per annum, while senior roles can command salaries ranging from R40 000 to over R100 000 per year, although these figures are highly dependent on individual performance and company requirements.

Common skills required for retail and wholesale roles in KwaZulu-Natal include excellent customer service skills, attention to detail, effective communication, organisational abilities, problem-solving skills, data analysis, and adaptability. These skills are widely valued across various industries and can be developed through training and experience. Additionally, knowledge of inventory management systems, supply chain logistics, and cash handling procedures is often essential for success in this field.

The retail and wholesale sector encompasses a range of industries, including the manufacturing sector, e-commerce, financial services sector, and more. Companies operating in these sectors often require staff to manage day-to-day operations, maintain customer relationships, and drive sales growth.

Career development opportunities are available across various levels within the retail and wholesale sector. Typically, employees can progress from entry-level positions to supervisory roles, then on to management positions or specialist roles such as logistics management or supply chain analysis. With experience and further education, job seekers can also transition into related fields like business administration, human resources, or even entrepreneurship.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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