Johannesburg: Solutions Analyst – Salesforce Experience required- JHB – Hybrid- 12 month posted by Africonology

January 15, 2026 Jobs in Central Johannesburg

Job Description

About the Role

Africonology is seeking an experienced Solutions Analyst with Salesforce expertise to join our team in Johannesburg. As a key member of our IT department, you will play a crucial role in designing and implementing Salesforce solutions that support our banking operations, compliance, customer onboarding, servicing, and digital transformation. Your primary responsibility will be to analyze financial services business requirements and ensure that Salesforce configurations and enhancements align with banking regulations, risk policies, and customer-centric processes.

Key Responsibilities

Analyse financial services business requirements
Design Salesforce solutions to support banking operations and regulatory compliance
Engage with stakeholders across Retail Banking, Business Banking, Risk, Compliance, and Customer Servicing teams
Translate financial services requirements into Salesforce workflows, automations, and data structures

Requirements

6-8 years of experience as a Solutions Analyst in the Financial Services sector
Hands-on Salesforce experience (Admin, Support, Enhancements, or Implementations)
Experience gathering requirements for regulated environments
Knowledge of Financial Services Cloud (advantageous)

Qualifications

Degree or Diploma in Information Systems, Computer Science, Business Analysis, or related field

Salary & Benefits

[Salary information and benefits details, if applicable]

Continuous Improvement

Identify opportunities to automate manual banking tasks using Salesforce tools
Improve customer experience across branches, call centres, and digital channels
Enhance CRM analytics and reporting for compliance, sales performance, and customer insights

Technical Skills

Salesforce administration and configuration (Flows, Reports, Dashboards, Validation Rules)
Understanding of Salesforce data model, APIs, and security model
Knowledge of Financial Services Cloud
Experience with integrations into banking or financial systems (API, ESB, middleware)

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Financial Services Industry Knowledge

Customer onboarding and KYC workflows
AML and risk controls
Lending processes (applications, approvals, documentation)
Data protection regulations (POPIA)

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Banking Jobs in Gauteng

The banking industry in Gauteng, South Africa is a dynamic and growing sector, with a strong demand for skilled professionals. Typically, job seekers in this field can expect to find opportunities across various sectors, including financial services, technology, and manufacturing. Generally, the industry outlook remains positive, with a common expectation of steady growth and expansion.

When it comes to salary expectations, banking positions in Gauteng typically fall within broad ranges, often influenced by factors such as experience, company size, and industry sector. For instance, entry-level positions may start around R400 000 per annum, while senior roles can exceed R800 000. However, please note that these figures are approximate and can vary significantly depending on individual circumstances.

Common skills required for banking roles in Gauteng include proficiency in financial software, strong analytical and problem-solving abilities, excellent communication and interpersonal skills, and a solid understanding of regulatory requirements. Other essential skills often include technical expertise in areas such as accounting, risk management, or compliance. Additionally, many employers place a high value on emotional intelligence, creativity, and adaptability.

The banking industry is commonly found in sectors such as financial services, technology, manufacturing, and corporate finance. Financial services companies, for example, are often major players in the industry, while technology firms may require banking professionals with technical expertise. Manufacturing sector banks also exist, catering to the needs of specific industries.

Career development opportunities abound in the banking industry, with many positions offering clear career progression paths. Typically, entry-level roles can lead to senior management positions or specialized fields such as risk management or compliance. Opportunities for professional development, training, and mentorship are often available within organizations, allowing professionals to build expertise and advance their careers.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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