Job Description
About the Role
We are seeking a highly skilled and experienced Executive Housekeeper to join our team at Info Personnel in Boshoek. As an Executive Housekeeper, you will be responsible for leading and managing the entire housekeeping department, ensuring all guest rooms, public areas, and back-of-house spaces meet the highest standards.
Key Responsibilities
- Lead and manage the entire housekeeping department, ensuring all guest rooms, public areas, and back-of-house spaces meet the highest standards.
- Recruit, train, supervise, and motivate housekeeping staff, fostering a culture of excellence and teamwork.
- Conduct regular inspections to ensure quality control and immediate resolution of any deficiencies.
- Manage housekeeping inventory, including linen, cleaning supplies, and guest amenities.
- Develop and control departmental budgets, implementing cost-saving measures without compromising quality.
- Handle guest requests and concerns professionally, ensuring a positive guest experience.
- Ensure compliance with health, safety, and hygiene regulations.
- Implement and monitor environmentally sustainable housekeeping practices.
- Collaborate closely with Front Office, Maintenance, and other departments to ensure seamless hotel operations.
Requirements
- Strong leadership, organisational, and people-management skills.
- Exceptional attention to detail with a passion for high standards.
- Sound budgeting, financial management, and cost-control abilities.
- In-depth knowledge of cleaning methods, materials, and equipment for large hotel operations.
- Excellent communication and interpersonal skills.
- Proficiency in housekeeping management systems and related software.
- Ability to perform effectively in a fast-paced, demanding environment.
Qualifications
- Minimum Matric Certificate
- A Degree in Hospitality Management, Business Administration, or related field (preferred)
- Minimum 5 years’ experience as an Executive or Head Housekeeper in a large hotel
- Experience in a luxury or high-end hotel environment will be a strong advantage
Salary & Benefits
- Salary: ± R15,000 (Negotiable, based on experience)
- Accommodation provided
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Tourism/Hospitality Jobs in North West
The North West region of South Africa is home to a diverse range of tourism and hospitality industries, typically offering a broad spectrum of job opportunities for those seeking careers in this field. Generally speaking, the industry outlook is positive, with a growing demand for skilled professionals to support the sector’s development. As a result, career seekers can expect a relatively competitive job market, particularly in areas such as customer service, sales, and marketing.
Typically, salaries for tourism and hospitality roles in North West range from R300 000 to R600 000 per annum, depending on factors such as experience, company size, and industry sector. However, it’s essential to note that these figures are broad estimates and may vary significantly based on individual circumstances. For instance, senior management positions or roles with specialized skills may command higher salaries, while entry-level positions may be at the lower end of the scale.
Common skills required for tourism and hospitality roles in North West include excellent communication and interpersonal skills, both written and verbal; a strong focus on customer service and problem-solving; and basic computer skills, including proficiency in Microsoft Office. Additionally, many employers place a high value on cultural awareness, adaptability, and flexibility, as well as the ability to work effectively under pressure. Other essential skills may include time management, team leadership, and conflict resolution.
The tourism and hospitality industries in North West often employ staff from various sectors, including financial services, technology industry, manufacturing sector, and agriculture. These roles can range from front-of-house positions such as receptionists or waiters to back-of-house functions like housekeeping or food preparation.
In terms of career development, there are numerous opportunities for advancement within the tourism and hospitality industries in North West. Typically, promotions occur based on performance, with senior management roles available for those who demonstrate leadership potential and a commitment to excellence. Many employers also provide training and development programs to support staff growth and specialization, particularly in areas like marketing or sales.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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