Job Description
About the Role
Craven Cottage CC is seeking an experienced Operations Manager to oversee the day-to-day operations of our lodges, ensuring seamless guest experiences and exceptional service standards. As a key member of our senior leadership team, you will support the General Manager with operational management and assume total responsibility for the business unit in their absence.
Key Responsibilities
- Operate the lodge’s front desk and handle guest inquiries
- Manage all operational departments: Food & Beverage, Housekeeping, Guides, Maintenance, and on-site coordination of Reservations information
- Ensure operational departments deliver consistently high standards of service, safety, and guest satisfaction
- Monitor daily operations, proactively identifying and resolving issues to maintain seamless lodge functioning
- Support HODs in achieving operational, financial, and service goals
Requirements
- Grade 12
- A formal hospitality qualification
- Minimum 5 years’ experience in hospitality operations management, in luxury lodges or hotels
- Proven leadership and people management skills, with experience in developing and motivating diverse teams
- Strong financial acumen, including budgeting, reporting, and inventory control
- Excellent organizational, problem-solving, and decision-making abilities
- Outstanding communication and interpersonal skills
Qualifications
- Formal hospitality qualification
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Game Ranger Jobs in Mpumalanga
In Mpumalanga, the Game Ranger position is a highly sought-after role that requires a unique blend of naturalist skills, outdoor expertise, and law enforcement knowledge. Typically, Game Rangers in this region are employed by government agencies or private conservation organizations, working to protect and conserve the province’s rich biodiversity. Generally, the job market for Game Rangers in Mpumalanga is stable, with a strong demand for skilled professionals who can manage and maintain wildlife reserves, national parks, and game farms.
Salaries for Game Rangers in Mpumalanga vary widely depending on factors such as experience, company size, industry sector, and location. Typically, salaries range from R400 000 to R700 000 per annum, although this is a broad range and actual salaries may be higher or lower. Experience, qualifications, and specific job requirements can also impact salary levels. It’s essential for job seekers to research the market and factor in these variables when considering potential employment opportunities.
Common skills required for Game Rangers include a strong foundation in natural history, outdoor skills such as tracking and survival, law enforcement procedures, communication and interpersonal skills, physical fitness, and mental stamina. Generally, candidates with a combination of tertiary education (such as a degree in conservation biology, wildlife management, or a related field) and relevant work experience are well-suited for this role. Additionally, proficiency in languages such as Setswana, Afrikaans, or Zulu can be an asset.
Game Rangers often work across various industry sectors, including the financial services sector (through game reserve and tourism operations), technology industry (in corporate conservation initiatives), manufacturing sector (in protected areas management), and government agencies responsible for natural resources management. In some cases, Game Rangers may also work in non-profit organizations focused on conservation and wildlife preservation.
Career development opportunities for Game Rangers typically involve taking on additional responsibilities, such as leading conservation projects or managing teams of rangers. Advanced degrees or specialized training can also enhance career prospects and provide greater career flexibility. By developing a range of skills and expertise, Game Rangers can advance their careers and make meaningful contributions to the conservation and management of South Africa’s natural resources.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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