South Africa: Hospitality – Safari Lodge General Manager – Gorilla Tracking Lodge posted by Zeebra Junction Specialist Recruitment

January 15, 2026 Jobs in South Africa

Zeebra Junction Specialist Recruitment

South Africa

Tourism/Hospitality Management

Job Description

About the Role

Zeebra Junction Specialist Recruitment is seeking a highly skilled and dedicated General Manager to oversee daily operations of our exclusive safari lodge in Uganda’s Impenetrable Forest. As a renowned gorilla tracking destination, our lodge caters to high-end clientele from American, European, and Asian markets, offering exceptional service and an outstanding fine dining experience. We invite passionate and experienced hospitality professionals to join our team and contribute to creating unforgettable luxury safari experiences.

Key Responsibilities

Oversee daily operations of the lodge, ensuring the highest standards of guest service and satisfaction.
Manage all departments including front office, food and beverage, housekeeping, and maintenance.
Coordinate and supervise gorilla tracking activities and other guest experiences.
Ensure seamless communication between departments to provide a cohesive and efficient service.
Maintain high levels of staff morale and foster a positive working environment.
Implement and uphold health, safety, and hygiene standards.
Monitor financial performance, including budget management and cost control.
Liaise with international tour operators and travel agents to promote the lodge and drive bookings.
Handle guest feedback and resolve issues promptly and effectively.
Develop and execute marketing strategies to attract and retain guests.
Ensure compliance with local regulations and company policies.

Requirements

Formal Hospitality / Hotel Management Degree / Diploma or similar Business Management qualification from a recognised institution.
Proven experience in managing very high-end safari lodges or luxury Boutique Hotels.
Strong leadership and interpersonal skills with the ability to motivate and manage a diverse team.
Excellent organisational and multitasking abilities.
In-depth knowledge of hospitality industry best practices and standards.
Familiarity with remote location operations and challenges.
Exceptional customer service skills with a focus on creating memorable guest experiences.
Financial acumen and experience in budget management.

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Qualifications

Completed Bachelor’s degree in Hospitality, Hotel Management, or similar Business Management qualification from a recognised institution.

Salary & Benefits

Competitive salary paid in US Dollars (nett).
Excellent expat benefits package including:
Onsite accommodation (single status).
Comprehensive medical cover.
Visa and work permits paid for by the company.
Annual gratuity payment.
NSSF contributions paid in full by the company.
Annual return air tickets to the point of origin, aligned with the annual leave cycle.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Tourism/Hospitality Management Jobs in South Africa

The tourism and hospitality management industry in South Africa is a dynamic sector that offers a range of career opportunities. Typically, the job market for this field is driven by a growing domestic and international tourist arrivals, as well as an increasing demand for high-quality accommodations and services.

In general, salaries in the tourism and hospitality management industry in South Africa can vary widely depending on factors such as experience, company size, and industry sector. Commonly, entry-level positions may start within a broad salary range of R200 000 to R400 000 per annum, while more senior roles may command salaries between R500 000 to R1 million per annum or more, depending on the specific circumstances.

Common skills for tourism and hospitality management roles in South Africa typically include strong communication and interpersonal skills, ability to work under pressure, experience with property management systems, knowledge of local and international marketing principles, and understanding of health and safety regulations. Other important skills may include language proficiency (particularly English and Afrikaans), adaptability, and attention to detail.

The industry is commonly found in various sectors such as the financial services sector, technology industry, manufacturing sector, and so forth. Tourism and hospitality management roles can also be found within local government agencies and regional development authorities.

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For career development, it’s common for individuals to start with entry-level positions in hotels, resorts, or tourist attractions and progress through the ranks over time. Opportunities may arise through training programs, internships, or on-the-job experience. Some may choose to pursue further education at a tertiary level, such as a degree in hospitality management or related fields. Others may opt for specialized certifications or diplomas in areas like hotel operations, marketing, or tourism development.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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