South Africa: Hospitality – Safari Lodge General Manager – Gorilla Tracking Lodge posted by Zeebra Junction Specialist Recruitment

April 15, 2026 Jobs in South Africa

Zeebra Junction Specialist Recruitment

South Africa

Tourism/Hospitality Management

Job Description

About the Role

Our client, a renowned safari lodge nestled in Uganda’s Impenetrable Forest, is seeking an experienced General Manager to oversee daily operations and ensure exceptional guest service. The lodge offers luxurious retreats for high-end clientele, providing intimate gorilla tracking experiences.

Key Responsibilities

Oversee daily operations of the lodge, ensuring highest standards of guest service and satisfaction.
Manage all departments including front office, food and beverage, housekeeping, and maintenance.
Coordinate and supervise gorilla tracking activities and other guest experiences.
Ensure seamless communication between departments to provide a cohesive and efficient service.
Maintain high levels of staff morale and foster a positive working environment.
Implement and uphold health, safety, and hygiene standards.
Monitor financial performance, including budget management and cost control.
Liaise with international tour operators and travel agents to promote the lodge and drive bookings.
Handle guest feedback and resolve issues promptly and effectively.
Develop and execute marketing strategies to attract and retain guests.
Ensure compliance with local regulations and company policies.

Requirements

Formal Hospitality / Hotel Management Degree or Diploma from a recognised institution.
Proven experience in managing very high-end safari lodges or luxury Boutique Hotels.
Strong leadership and interpersonal skills with the ability to motivate and manage a diverse team.
Excellent organisational and multitasking abilities.
In-depth knowledge of hospitality industry best practices and standards.
Familiarity with remote location operations and challenges.
Exceptional customer service skills with a focus on creating memorable guest experiences.
Financial acumen and experience in budget management.
Ability to work in a remote location and adapt to varying conditions.

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Qualifications

No formal qualifications mentioned.

Salary & Benefits

Competitive salary paid in US Dollars (nett).

Note: The original job description did not mention any specific qualifications, so the “Qualifications” section is left blank.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Tourism/Hospitality Management Jobs in South Africa

The tourism and hospitality management industry in South Africa is a dynamic sector that offers a range of career opportunities. Typically, the job market for this field is driven by a growing domestic and international tourist arrivals, as well as an increasing demand for high-quality accommodations and services.

In general, salaries in the tourism and hospitality management industry in South Africa can vary widely depending on factors such as experience, company size, and industry sector. Commonly, entry-level positions may start within a broad salary range of R200 000 to R400 000 per annum, while more senior roles may command salaries between R500 000 to R1 million per annum or more, depending on the specific circumstances.

Common skills for tourism and hospitality management roles in South Africa typically include strong communication and interpersonal skills, ability to work under pressure, experience with property management systems, knowledge of local and international marketing principles, and understanding of health and safety regulations. Other important skills may include language proficiency (particularly English and Afrikaans), adaptability, and attention to detail.

The industry is commonly found in various sectors such as the financial services sector, technology industry, manufacturing sector, and so forth. Tourism and hospitality management roles can also be found within local government agencies and regional development authorities.

For career development, it’s common for individuals to start with entry-level positions in hotels, resorts, or tourist attractions and progress through the ranks over time. Opportunities may arise through training programs, internships, or on-the-job experience. Some may choose to pursue further education at a tertiary level, such as a degree in hospitality management or related fields. Others may opt for specialized certifications or diplomas in areas like hotel operations, marketing, or tourism development.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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