Job Description
About the Role
Our client, a well-known and established Resort and Conference Venue in Mpumalanga, is recruiting for an Operations / F&B Manager. The successful candidate will be responsible for managing all aspects of operations and food and beverage services to ensure excellent guest experiences.
Key Responsibilities
- Manage and oversee all departments within the Lodge / Resort
- Plan and manage day-to-day operations effectively
- Drive the broader goals of the hotel in relation to all outlets mentioned above
- To ensure consistent acquisition and maintenance of guests
- The managing of Human Resources paperwork for the entire hotel
- Ensure the required policies, procedures, and administrative systems and controls are in place
- Day-to-day guest interaction to receive feedback and actively implement necessary action
- Overseeing and assisting in departmental stock takes
- Adherence to all company practices
- Leading, training, and motivating the team
- Drive the hotel’s quality plan and implement all required standards
Requirements
- 3 years of experience as a Senior Department Manager, GM, F&B Manager, Rooms Division, as well as a minimum of 3 years experience in an Operations Management position in a 4/5 Star Hotel / Lodge
- Experienced within all different areas of a Hotel / Lodge
- Polite, friendly person with a strong personality that can think on their feet
- Well-spoken and well-presented individual
- Strong leader who have been in charge of employees before
- Must be computer literate
- Previous experience on Micros POS and Opera PMS systems
Qualifications
- Grade 12
- Hotel School Diploma or similar
- Minimum of 3 years experience as a Senior Department Manager, GM, F&B Manager, Rooms Division, as well as a minimum of 3 years experience in an Operations Management position in a 4/5 Star Hotel / Lodge
Salary & Benefits
Salary: ZAR Negotiable
Accommodation: Full Live-in with Meals
Other benefits will be discussed in interview.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Tourism/Hospitality Jobs in Mpumalanga
In the tourism and hospitality industry in Mpumalanga, South Africa, job seekers can expect a dynamic and diverse work environment, with opportunities to explore various aspects of the sector. Typically, this industry experiences a steady flow of visitors from within the country and internationally, driven by the region’s natural beauty, outdoor recreation, and cultural heritage.
Generally, salaries in the tourism and hospitality industry in Mpumalanga tend to fall within broad ranges, depending on factors such as experience, company size, and sector. While it is difficult to provide exact figures, common salary expectations for entry-level positions typically range from R15 000 to R25 000 per annum, with experienced professionals earning between R30 000 and R60 000 or more, depending on their specific role and industry sector.
Common skills required for roles in the tourism and hospitality industry in Mpumalanga include excellent communication and interpersonal skills, a warm and welcoming attitude, attention to detail, and the ability to work well under pressure. Other essential skills typically include knowledge of customer service standards, cash handling and point-of-sale systems, food and beverage preparation, and basic first aid and emergency procedures. Technical skills such as hotel management software, inventory control, and online booking platforms are also highly valued.
The tourism and hospitality industry in Mpumalanga commonly employs professionals across various sectors, including outdoor adventure tourism, agritourism, event management, and traditional cultural tourism. Other industries that often require skilled workers in this field include hotels and resorts, game lodges, and rural tourism operators.
Career development opportunities abound in the tourism and hospitality sector, with many companies investing heavily in staff training and development. Typical career progression paths may involve starting as a front-of-house staff member, working up to management roles, or specializing in areas such as marketing, events management, or human resources. With experience and qualifications, professionals can move into senior leadership positions or even start their own businesses within the industry.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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