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Mossel Bay: Restaurant General Manager (Senior Manager) posted by TradeOn

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Job Description

About the Role

We are excited to offer a Senior Restaurant Manager position at our dynamic company, TradeOn. As a key member of our team, you will be responsible for driving sales, operating efficiency, and profitability within one of South Africa’s No. 1 Fast Food brands. With a focus on customer satisfaction and employee development, we invite motivated individuals to join our fast-paced and rewarding work environment.

Key Responsibilities

  • Achieve High Standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations for Cleanliness, Hospitality, Accuracy, Maintenance, Product and Speed of Service.
  • Manage shifts and costs controls in accordance with Company Policies and Procedures including directing the activities of employees in maximising sales, operating efficiency and profitability.
  • Forecast and schedule labour by shift and create a deployment plan to control labour costs and still meet the needs of the business.
  • Ensure that controls and procedures are implemented to protect the safety and security of employees, customers, property, and company funds.
  • Facilitate restaurant training programmes for all staff to company standard to enable them to maximise performance and realise their career potential.
  • Initiate action where necessary to ensure that all employees meet the standards of performance required
  • Support and act as a role model to employees, providing leadership as necessary.
  • Manage Local Store Marketing activities to grow sales.
  • Achieve consistent results through team management and leadership

Requirements

  • Grade 12
  • Prior supervisory experience
  • English Proficiency
  • Numeracy Proficiency
  • Computer Literate
  • Financial Acumen
  • Ability to work under pressure and enjoy working shifts
[NO Qualifications section because no formal education mentioned]
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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other Tourism/Hospitality Jobs in Western Cape

The Western Cape is a thriving region for other tourism and hospitality careers, with a diverse range of industries catering to both local and international clients. Typically, this sector experiences steady growth due to the province’s reputation as a popular tourist destination, attracting millions of visitors each year. Generally, job seekers in this field can expect to find employment opportunities across various sectors, from luxury hotels to outdoor adventure operators.

Salary ranges for careers in other tourism and hospitality vary widely depending on factors such as experience, company size, and industry sector. While broad salary expectations are difficult to pinpoint, it’s common for entry-level positions to fall within the R20 000 – R40 000 per month range, with more senior roles potentially exceeding R80 000 – R150 000 per month. However, these figures are highly variable, and actual salaries can differ significantly based on individual circumstances.

Common skills required for careers in other tourism and hospitality include excellent communication and interpersonal skills, a strong attention to detail, and the ability to work well under pressure. Other essential skills often include language proficiency (especially English and Afrikaans), knowledge of local culture and customs, and experience with customer service or marketing. Additionally, having a basic understanding of financial management, conflict resolution, and team leadership can be beneficial in advancing one’s career.

The Western Cape is home to various industries that commonly employ professionals in other tourism and hospitality, including the financial services sector, technology industry, manufacturing sector, and more. These sectors offer diverse opportunities for job seekers, from working as a concierge or tour guide to managing hotel operations or marketing campaigns.

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Career development opportunities abound in this field, with common paths including taking on additional responsibilities, pursuing specialized training or certifications, and moving into management roles within existing companies. With experience and dedication, professionals can transition into senior leadership positions or explore entrepreneurial ventures, leveraging their expertise to build successful businesses in the Western Cape’s thriving tourism industry.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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