Job Description
About the Role
We are seeking a motivated Counter Sales Assistant with 13 years of experience in the car spare parts industry to join our team in Bluff, Durban. You will be responsible for providing excellent customer service and sales support at the counter.
Key Responsibilities
- Assist customers at the sales counter with car spare parts inquiries
- Identify correct parts using catalogues, systems, and product knowledge
- Process sales, returns, quotations, and exchanges accurately
- Maintain a clean, organised, and well-stocked counter area
- Handle customer inquiries in-store, over the phone, and via email
- Assist with stock checks, inventory, and ordering
- Support the team in meeting sales and customer service targets
Requirements
- Matric (Grade 12) essential
- 13 years of experience in automotive spare parts or a similar industry
- Strong knowledge of car parts and components
- Excellent communication and customer service skills
- Ability to work with parts catalogues and POS systems
- Reliable, punctual, and able to work well under pressure
- Strong attention to detail and problem-solving skills
Qualifications
- Matric (Grade 12)
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Automotive Service Jobs in Kwazulu-Natal
The automotive service industry in Kwazulu-Natal is part of the broader manufacturing sector, which generally experiences fluctuating demand due to economic cycles and global trends. As a result, job opportunities in this field may vary in terms of availability and stability. However, it’s common for automotive service positions to remain in demand, particularly during periods of economic growth.
Typically, salaries for automotive service roles in Kwazulu-Natal fall within broad ranges. Generally, entry-level positions tend to offer lower salaries, while more experienced technicians or managers can expect higher remuneration. However, please note that actual salary figures vary widely depending on factors such as the size and type of company, industry sector, level of experience, and specific job requirements. For example, a skilled technician with 5-10 years of experience in a large manufacturing firm may earn significantly more than an entry-level apprentice.
Common skills required for automotive service roles include mechanical aptitude, problem-solving abilities, communication skills, attention to detail, and the ability to work under pressure. Additionally, proficiency in computer-aided diagnostics and repair systems is often advantageous. Other relevant skills might include electrical and electronics knowledge, hydraulic system understanding, and experience with vehicle inspection and testing procedures.
The automotive service industry is commonly associated with various sectors, including manufacturing, transportation, and logistics. Financial services firms may also employ technicians to work on their company vehicles or provide maintenance support for their clients. Furthermore, technology companies may need automotive specialists to maintain their fleets of test vehicles or equipment.
Career development opportunities in the automotive service sector are generally good, particularly for those who progress through the ranks or acquire specialized skills. Typically, individuals with 5-10 years of experience can expect promotions to senior technician or supervisor roles, while more experienced managers may be considered for departmental management positions or even start their own businesses. Additionally, many companies offer training and development programs to help employees enhance their skills and advance in their careers.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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