Job Description
About the Role
We are seeking a highly skilled and experienced TeleSales Desk Clerk & Customer Liaison to join our team at Work Africa in East London. The successful candidate will be responsible for taking orders, customer liaison, account management, bills printing, and processing of orders. The ideal candidate will have previous telesales/sales experience and be proficient in Microsoft Excel, Word, Outlook.
Key Responsibilities
- Take orders accurately and efficiently
- Provide excellent customer service and respond to customer inquiries
- Manage standing and recurring orders and special instructions
- Check order accuracy before confirming and fix any errors promptly
- Print and prepare reports, picking sheets, invoices, and delivery notes
- Update customer details and dispatch support as needed
Requirements
- Previous telesales/sales experience
- High proficiency in Microsoft Excel, Word, Outlook
- Strong skills and multitasking, accuracy, and communication (clear phone manner, good writing skills on WhatsApp and email)
- Previous experience in Dispatch stock checks, adjustments, picking slips, invoices, and delivery notes (advantage)
Qualifications
- Matric/Grade 12
Salary & Benefits
- R8,500 per month
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Manufacturing Production Jobs in Eastern Cape
In the Eastern Cape region of South Africa, the manufacturing production sector is a significant contributor to the local economy, with various industries operating in the area. The general job market trend for this field is often characterized by a steady demand for skilled workers, particularly those with experience in supervisory or management roles. Typically, production line workers and supervisors are also in high demand, especially in sectors such as manufacturing, logistics, and warehousing.
Salaries for manufacturing production positions can vary widely depending on factors like experience, company size, and industry sector. Generally, entry-level positions may offer a salary range of around R20 000 to R40 000 per annum, while experienced professionals can expect salaries ranging from R50 000 to R100 000 or more. However, it is essential to note that these are broad estimates, and actual salaries may differ significantly depending on individual circumstances.
Common skills for manufacturing production roles include: technical knowledge of production processes, problem-solving and analytical skills, attention to detail, effective communication and team management abilities, adaptability in a fast-paced environment, ability to follow safety protocols, and proficiency in operating production equipment. These skills are often in high demand across various industries, including the automotive, electronics, and pharmaceutical sectors.
Many industries commonly employ manufacturing production personnel, with the financial services sector, technology industry, and manufacturing sector being notable examples. In these sectors, professionals can expect a range of career development opportunities, from entry-level positions to senior management roles.
For those seeking a career in manufacturing production, it is essential to consider ongoing training and development programs to enhance skills and stay up-to-date with industry trends. Many companies also offer apprenticeships, internships, or vocational training programs to equip new entrants with the necessary knowledge and expertise. With experience and further education, individuals can progress to supervisory or management roles, offering opportunities for career growth and advancement within the sector.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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