Job Description
About the Role
We are looking for a highly organised, hands on Office Manager to oversee daily office operations, administration, customer care, compliance, and internal coordination. This role sits at the centre of the business and requires someone who can manage people, processes, and pressure without losing the plot. You will be responsible for keeping the office running smoothly, teams aligned, numbers accurate, and problems resolved fast.
Key Responsibilities
- Process and manage monthly debit orders
- Handle failed payments, follow ups, and reconciliations
- Oversee client billing related queries
- Assist with basic financial reporting and controls
- Liaise with finance and external service providers when required
- Manage the Admin and Customer Care teams
- Provide clear direction, task allocation, and daily priorities
- Monitor staff performance and productivity
- Recruit new staff members as required
- Coordinate onboarding of new employees
- Arrange and conduct staff training and refresher sessions
- Manage leave schedules, attendance, and basic HR administration
- Handle disciplinary processes when required
Requirements
- Proven experience in an Office Manager or Senior Admin role
- Strong leadership and people management skills
- Excellent organisational and multitasking ability
- Strong attention to detail and follow through
- Confident handling difficult clients and sensitive situations
- Comfortable working with systems, reports, and operational data
Qualifications
- Bachelor’s degree in Business Management, Administration, or related field (if applicable)
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Operations Management Jobs in Gauteng
Career opportunities in Operations Management positions are highly sought after in Gauteng, South Africa, driven by the growing demand for efficient and effective business operations in various industries. Typically, Operations Managers play a crucial role in ensuring the smooth functioning of an organization’s day-to-day activities, with a common requirement being a strong understanding of supply chain management, inventory control, and quality assurance.
Generally, salaries for Operations Management roles in Gauteng can vary widely depending on factors such as experience, company size, industry sector, and specific job requirements. While it is difficult to pinpoint exact salary ranges, broad estimates suggest that junior Operations Managers can expect a salary range of around R400 000 to R700 000 per annum, with senior roles potentially falling within the range of R800 000 to R1.2 million. However, these figures are highly variable and should be taken as rough estimates, rather than actual salaries.
Common skills required for Operations Management roles in Gauteng typically include strong analytical and problem-solving abilities, excellent communication and leadership skills, experience with supply chain management software, knowledge of inventory control systems, and a proven track record of process improvement. Additionally, proficiency in Microsoft Office, particularly Excel, is often an essential requirement. Other relevant skills may include experience with enterprise resource planning (ERP) systems, lean manufacturing principles, and Six Sigma methodologies.
The financial services sector, technology industry, manufacturing sector, and logistics sector are among the most common industries that employ Operations Managers in Gauteng. These roles often involve managing day-to-day operations, implementing process improvements, and ensuring compliance with regulatory requirements.
Career development opportunities for Operations Managers in Gauteng can vary widely, depending on individual goals and aspirations. Typically, junior Operations Managers may progress to senior leadership roles within the organization, while others may choose to pursue specialized certifications or advanced degrees in fields such as supply chain management or operations research. Others may seek to transition into related roles, such as business analysis or project management, while still leveraging their operational expertise.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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