Job Description
About the Role
J D Specialized Recruitment is partnering with a well-established Safari operation with a collection of Luxury lodges in Namibia to recruit an experienced Hospitality General Manager. This senior role requires a strategic yet hands-on leader with strong hospitality, operational, and people-management expertise, capable of driving service excellence, financial performance, and team development across the portfolio.
Key Responsibilities
- Provide overall leadership and strategic direction to lodge management teams
- Ensure consistent service standards and guest experience across all properties
- Oversee operational performance, budgets, and cost control
- Support and mentor Lodge Managers and senior departmental heads
- Monitor compliance with SOPs, health & safety, and company policies
- Drive continuous improvement in hospitality standards and operational efficiency
- Liaise with owners, senior management, and support departments
- Oversee recruitment, training, and performance management at management level
Requirements
- Proven experience in a senior hospitality leadership role within the safari or luxury lodge environment
- Strong understanding of multi-lodge operations
- Solid financial acumen, including budgeting, cost control, and reporting
- Exceptional guest experience and service standards background
- Strong leadership, mentoring, and people-development skills
- Excellent communication and stakeholder management ability
- Highly organised, solution-oriented, and able to work under pressure
- Passion for conservation, sustainability, and the safari industry
Qualifications
- Relevant hospitality or business qualification (an advantage)
Salary & Benefits
Competitive salary with live in benefits
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in ZA
The catering and hospitality industry in South Africa is a thriving sector that provides opportunities for individuals to pursue fulfilling careers. Typically, the job market trends in this field are characterized by strong demand for skilled professionals, particularly in urban areas where tourism and event hosting are increasingly popular.
When it comes to salaries, a general salary range for catering and hospitality positions in South Africa can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Broadly speaking, common entry-level positions in this field typically earn salaries ranging from R30 000 to R50 000 per annum, while senior roles can command salaries upwards of R80 000 to R120 000 or more, depending on the specific requirements of the role.
Common skills required for success in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to work well under pressure, physical stamina, and basic knowledge of food safety and handling. Additionally, experience with customer service, event planning, and inventory management is often beneficial. While some employers may place a greater emphasis on specific technical skills or certifications, these general skills provide a solid foundation for career progression in this field.
The catering and hospitality industry encompasses a wide range of sectors, including fine dining restaurants, casual eateries, hotels, conference centers, and event management companies. Financial services sector, technology industry, and manufacturing sector are among the common industries that employ professionals in this field. While specific job roles may vary, understanding the broader industry landscape can help individuals make informed career choices.
Career development opportunities in catering and hospitality abound, with many employers investing in training and development programs to support staff growth and advancement. Typically, career progression involves taking on additional responsibilities, such as shift management or team leadership roles, or pursuing specialized certifications or further education. With dedication and hard work, individuals can build a fulfilling career in this dynamic and rewarding industry.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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