Eastern Cape: Application Support Analyst posted by Hire Resolve

April 14, 2026 Jobs in Eastern Cape

Hire Resolve

Eastern Cape

Other IT/Computer

Job Description

A global force in logistics covering all modes of transportation, including contract logistics and other sophisticated and digital-driven supply chain solutions is seeking an Application Support Analyst who will be responsible for the operational support, maintenance, and enhancement of business-critical applications, including Learning Management Systems (LMS), enterprise platforms, and internal tools.

Responsibilities:

Application & System Management
- Monitor and maintain the performance and stability of business applications and platforms.
- Troubleshoot and resolve application issues, performing root cause analysis to minimize downtime.
- Support system integrations (e.g., HRIS, CRM, Active Directory).
- Collaborate with vendors and development teams for issue resolution and feature enhancements.
- Maintain system documentation, compliance records, and disaster recovery plans.
User, Course, & Platform Administration
- Manage user accounts, permissions, access controls, and enrollment rules.
- Administer course creation and notification systems within the LMS and other platforms.
- Provide training and support to power users and business units.
- Customize platform features using basic web technologies (HTML, CSS) and vendor tools.
Reporting & Optimization
- Generate scheduled and ad hoc reports for compliance, performance, and usage metrics.
- Analyze data flows to identify opportunities for automation and system optimization.
- Present data-driven findings and recommendations to stakeholders.
Process Improvement & Project Coordination
- Identify and implement process and system improvements in alignment with IT strategy.
- Participate in cross-functional projects and coordinate resources effectively.

Minimum Requirements:

Bachelors degree in a related field (e.g., Computer Science, HR, Business) or equivalent work experience.
Minimum three (3) years of experience in Learning & Development, Docebo LMS, or business application support/administration.
Proficiency in basic web technologies (HTML, CSS, scripting) and debugging code.
Familiarity with ITIL practices and the software development lifecycle.
Proficiency with Office 365 (Excel, SharePoint), Workday HRIS, CRM systems, and Helpdesk ticketing applications.
Advantageous: Experience in the technology, supply chain, logistics, or freight forwarding industries; coding/development qualifications.

View Job Sandton: Pastry Sous Chef, Luxury Hotel, Sandton posted by HotelJobs

Benefits:

Competitive salary based on experience (salary can potentially be more based on experience/skills)

IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to .za

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in Eastern Cape

The Eastern Cape, South Africa is home to a diverse range of industries and IT/Computer positions, with general job market trends indicating a steady demand for skilled professionals in this field. Typically, roles in the IT/Computer sector are highly sought after, particularly in sectors such as technology, financial services, and manufacturing, where digital transformation and innovation are driving business growth.

In terms of salary expectations, it’s generally true that IT/Computer professionals in Eastern Cape can expect to earn a broad range of salaries, depending on factors such as experience, company size, industry sector, and specific job requirements. While exact figures may vary widely, a common salary range for entry-level positions is typically between R400 000 and R800 000 per annum, with experienced professionals earning upwards of R1 million to R2 million or more, depending on the specific role and industry.

Common skills required for IT/Computer roles in Eastern Cape often include proficiency in programming languages such as Java, Python, or C++, as well as experience with software development methodologies like Agile or Scrum. Additionally, strong understanding of data structures, algorithms, and software engineering principles are typically expected. Other essential skills may include proficiency in operating systems such as Windows or Linux, experience with cloud computing platforms like AWS or Azure, and knowledge of cybersecurity principles.

The Eastern Cape is also home to various industries that commonly employ IT/Computer professionals, including the technology industry, financial services sector, manufacturing sector, and healthcare industry. These sectors often require specialized skills and expertise in areas such as software development, data analytics, IT project management, and cybersecurity.

View Job Johannesburg North: Sector Head: Mining & Construction posted by Communicate Finance

Career progression for IT/Computer professionals in Eastern Cape can vary widely depending on individual goals and aspirations. Typically, entry-level positions may lead to opportunities in mid-level roles, such as senior software engineer or technical lead, before advancing to leadership positions like team manager or director of technology. Opportunities for career development may include specialising in a specific area, pursuing advanced qualifications like a master’s degree, or taking on mentorship or coaching roles within the organisation.

This information provides general career guidance. Actual salaries and requirements vary by employer.

GO APPLY NOW

Safe & secure application process