Job Description
About the Role
Join our team at Bright Placements (PTY) Ltd as a Receptionist in our Waterberg location, where you will be the first point of contact for guests and visitors. You will be responsible for providing exceptional customer service, managing front office operations, and ensuring the smooth day-to-day functioning of our lodge.
Key Responsibilities
- Manage reception area and ensure guest check-in/check-out processes are completed efficiently
- Answer phone calls, respond to emails, and handle guest inquiries in a professional manner
- Greet guests warmly and provide them with essential information about our lodge facilities and services
- Maintain accurate records and reports, including guest registers, room keys, and financial transactions
- Process bookings, reservations, and cancellations accurately and efficiently
Requirements
- Matric / Grade 12 (required)
- Hospitality qualification or front-office training (advantageous)
- First Aid certificate (an advantage in remote lodge environments)
- Computer literacy (MS Office; reservation systems such as Opera, Panstrat, Semper, ResRequest, etc.)
Qualifications
- Completed Grade 12
Salary & Benefits
[Not specified in original job description]Note: The salary and benefits section has been left blank as it was not mentioned in the original job description. If this information is available, please provide it so that a salary range can be indicated for the role.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Reception Jobs in Limpopo
The reception position is an integral part of many organisations across Limpopo, South Africa, with a growing demand for skilled and experienced individuals to manage the front-line interface between clients and staff. Typically, this role involves providing exceptional customer service, handling administrative tasks, and maintaining accurate records. Common industries that employ receptionists include financial services sector, technology industry, manufacturing sector, and healthcare sector.
In terms of compensation, reception positions generally offer a salary range that falls within R200 000 to R400 000 per annum, depending on experience, company size, and industry sector. However, it’s essential to note that actual salaries can vary significantly due to factors such as the employer’s budget, location, and the individual’s level of expertise. A common misconception is that receptionists are typically entry-level positions, but many organisations require a high school diploma or equivalent, and sometimes even higher education qualifications for more senior roles.
Common skills required for a successful receptionist include excellent communication and interpersonal skills, organisational and time management abilities, proficiency in Microsoft Office applications, basic computer literacy, and attention to detail. A strong knowledge of HR procedures and policies is also essential. Other valuable skills often include adaptability, problem-solving, and confidentiality. Often, employers seek receptionists with a background in administration or customer service.
Receptionists can progress to more senior roles within the organisation, such as administrative assistant, operations manager, or even team lead. Career development opportunities may involve moving into related fields like human resources or project management. With experience and additional qualifications, receptionists can also consider transitioning into other industries or exploring entrepreneurial ventures.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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