Limpopo: Front of House posted by Wild Dreams Hospitality

About the Role

Live-in position in a remote wilderness area, offering intimate and immersive nature experiences. We are seeking a skilled and responsible Front of House team member to join our boutique hospitality lodge. As part of our small team, you will be expected to provide exceptional guest service, manage daily operations, and ensure a seamless experience for all guests.

Key Responsibilities

• Perform the Reception functions related to all guests’ touch points, including interaction, hosting duties, and administrative tasks
• Meet and greet Guests, perform the Guest arrival experience, including all amenities, welcome, and check-in
• Offer Guest information regarding all services, accommodation, and facilities
• Obtain all required reservation information before arrival, following up on arrival details on the day
• Perform the Guest departure experience, including payment of the account and obtaining keys where applicable, check-out, lunch packs, and farewell

Requirements

• Matric plus a formal qualification
• Minimum of 1-2 years within a hospitality setting (lodge or hotel)
• Fluent English communication skills, especially for engaging with international guests; additional languages are a plus
• Valid driver’s license
• Competency in office software
• Strong sense of responsibility and flexibility with working hours
• High attention to detail and initiative
• Excellent interpersonal and communication skills
• Adaptability and ability to remain composed under pressure
• Professional appearance and demeanor
• Openness to learning and upholding operational standards
• Ability to multitask, especially in demanding guest-facing scenarios

Qualifications

• Matric with a formal qualification (if applicable)

Salary & Benefits

R10 000 per annum, meals and uniform provided. Work cycle is 3 weeks on, 1 week off (+ 20 days annual leave).