Job Description
About the Role
We are seeking a highly experienced Groups and Incentives Relief Consultant to join our luxury safari property collection based in Sandton. As an inbound consultant with a strong background in managing group and incentive portfolios, you will thrive in a dynamic environment where no two days are ever the same.
Key Responsibilities
- Supervising and managing the full workload of assigned consultants during periods of sickness, annual leave, or training, including re-quotes, ongoing proposals, operations management, and related tasks
- Assisting with and developing agent and hosted educational bookings, working closely with the Sales team to ensure seamless delivery
- Supporting the implementation, testing, and refinement of systems and procedures
- Following up on provisional bookings for relevant team portfolios
- Proactively following up on dormant or dead leads during quieter periods
- Assisting with the loading of bookings during peak booking periods
- Supporting Small Group Journeys as required
- Assisting with the procurement of new suppliers and products to enhance the Groups department offering and creativity
Requirements
- In-depth knowledge of the tourism industry, including travel channels, destination management, current trends, and customer expectations
- Strong understanding of terms and conditions, operating markets, product knowledge, and third-party and internal destinations
- Relevant business understanding to support strategic thinking and commercial decision-making
- Passion for delivering service excellence
Qualifications
- Minimum of 3 to 5 years’ previous inbound tour consulting experience
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in North Johannesburg
The catering and hospitality industry is a thriving sector in North Johannesburg, offering various career opportunities to individuals with the right skills and passion. Typically, this field is driven by the growth of the tourism and events industries, which creates a demand for skilled professionals in roles such as event coordinators, chefs, and hospitality managers.
In general, salaries for catering and hospitality positions in North Johannesburg can vary widely depending on factors like experience, company size, industry sector, and level of responsibility. However, broadly speaking, entry-level positions may fall within the R200 000 – R350 000 per annum range, while senior roles or those in larger organizations may command higher salaries, typically ranging from R400 000 to R600 000 per annum. It’s essential to note that these are broad estimates and actual salaries can differ significantly.
Common skills required for catering and hospitality roles include excellent communication and interpersonal skills, attention to detail, ability to work under pressure, and a strong understanding of food safety and hygiene practices. Other valuable skills often include event management, marketing, and customer service skills. Additionally, many employers place a high value on certifications in areas such as culinary arts or hospitality management.
The catering and hospitality industry is diverse, with various sectors that commonly employ these roles. The financial services sector, technology industry, manufacturing sector, and tourism industry are just a few examples of the types of industries that often require skilled professionals in this field. Furthermore, many companies in these sectors have locations in North Johannesburg, providing opportunities for job seekers.
Career progression in catering and hospitality is typically based on gaining experience, developing new skills, and taking on additional responsibilities. Many graduates and entry-level professionals can expect to move into senior roles or pursue further education in areas such as culinary arts, event management, or hospitality administration.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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