Job Description
About the Role
We are seeking a seasoned Senior FIT Consultant to join our team in Cape Town City Centre. As a key member of our travel industry, you will be responsible for designing and preparing exceptional travel itineraries for FIT clients, leveraging your extensive knowledge of Southern African destinations to deliver tailored experiences that meet their unique needs and budget requirements.
Key Responsibilities
- Design and preparation of travel itineraries in Southern Africa for FIT Clients based on the very best services that fit the clients brief, budget, needs and capabilities.
- Design and cost of Leisure Travel programmes
- Ensure that the entire process which includes client brief, itinerary design, booking implementation, accounting and execution of each itinerary are in accordance with the company’s policies and procedures.
- Correspond via e-mail and telephonically with clients regarding the programmes offered and deal with any questions, information required, obstacles and special requirements timeously.
- Encourage clients to send their enquiries to enable the opportunity to quote a suitable programme thus increasing tourism into Southern Africa.
- On confirmation, makes all bookings, plan and execution of travel programmes.
- Invoicing of client travel programme.
- Contact suppliers and liaise with them during the planning stages and execution of the itinerary.
- Manage workload efficiently and prioritise urgent requests.
- Manage proposal response time and assist where necessary.
- Offer assistance and support to colleagues.
- Implement and maintain smart quoting.
- Practice clear, concise and effective communication with clients
- Find a solution and take immediate action on any issues, client complaints, staff requirements keeping colleagues informed in a structured and timeous manner.
Requirements
- Diploma or degree in Tourism, Hotel Management or Events Management
- At least 5 years working experience within the travel industry or similar environment with minimum 3 years as a consultant.
- Extensive Travel and Tourism Knowledge of Southern African Destinations: South Africa, Botswana, Zambia, Zimbabwe, Mozambique
- Working knowledge of the Leisure Travel Industry
- Advanced knowledge of Word, Excel, PowerPoint and proven track record in use thereof
- Knowledge of the Travel writing programmes: Tourplan, WETU
- Experience in the planning and execution of FIT Travel Programmes
Qualifications
- Completed Diploma or degree in Tourism, Hotel Management or Events Management
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Travel / tourism Jobs in Cape Town Region
The travel and tourism industry in the Cape Town region is a vibrant sector that attracts individuals from diverse backgrounds. Typically, this field offers exciting opportunities for those who are passionate about exploring new cultures, working with people from different nationalities, and experiencing the beauty of South Africa’s surroundings. Generally, this industry provides a dynamic work environment that fosters creativity, innovation, and collaboration.
When it comes to salaries in the travel and tourism sector in Cape Town, broad ranges can be expected depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may pay within the R30 000 – R50 000 per annum range, while more senior roles can command salaries ranging from R60 000 to R120 000 or more, although actual figures can vary widely. Commonly, professionals in this field with relevant experience and skills can expect to earn on the higher end of these ranges.
Common skills required for careers in travel and tourism include excellent communication and interpersonal skills, attention to detail, adaptability, problem-solving abilities, and a passion for customer service. Typically, knowledge of languages such as Afrikaans, isiXhosa, or English is an asset, as well as experience with hospitality management systems, social media platforms, and online booking tools.
The travel and tourism sector in Cape Town often employs individuals from various industries, including financial services, technology, manufacturing, and education. Commonly, companies in these sectors outsource their operations to external providers who specialize in catering to tourists and business travelers. Other types of organizations that commonly hire for travel and tourism roles include tour operators, accommodation providers, and event management companies.
Career development opportunities are plentiful in the travel and tourism sector. Typically, individuals can progress from entry-level positions to senior management roles within a few years, assuming they demonstrate exceptional performance, leadership skills, and a commitment to ongoing learning and professional development. Generally, professionals who are willing to take on new challenges, adapt to changing market conditions, and build their networks can expect to advance their careers in this dynamic industry.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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