Job Description
About the Role
We are seeking a highly motivated and experienced Assistant Manager to join our team at Century City. As an integral part of our store’s operations, you will play a crucial role in ensuring the smooth and efficient running of the store, delivering exceptional customer experiences, and achieving sales, service, and cost targets.
Key Responsibilities
- Assist in the day to day operation of the store to ensure effective trading and excellent customer service
- Support and advise customers with product selection, special orders, enquiries, and complaints
- Deputise for the Store Manager in their absence
- Assist with staff coordination including scheduling, supervision, motivation, and development
- Ensure the store is adequately staffed at all times
- Process sales transactions accurately and efficiently in line with till procedures
- Cash up in accordance with company policies with safety as a priority
- Assist with visual merchandising and store layout to maximise sales and brand image
- Support stock control including stock takes and ongoing inventory monitoring
- Receive, check, and process stock deliveries ensuring accurate paperwork completion
- Actively promote and present products using company sales and up selling techniques
- Maintain excellent product knowledge including care, use, and suitability
- Assist with the implementation of local marketing initiatives including in store demonstrations and special events
- Ensure the store is clean, tidy, and well maintained at all times
- Act as a key holder and ensure opening and closing procedures are followed correctly
- Ensure company and centre security procedures are adhered to
- Comply with health and safety requirements and report any risks or hazards
- Assist with staff training on health and safety, including manual handling
- Carry out any other reasonable duties as required
Requirements
- Minimum 2 years supervisory experience within a quality retail environment
- Previous management experience including recruitment, training, and staff development
- Strong customer service and selling ability
- Excellent verbal communication skills
- Basic numeracy and literacy skills
- Competent in Microsoft Word, Outlook, and Excel at a basic level
- Interest in cooking and premium kitchenware products
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Retail Wholesale Jobs in Western Cape
In Western Cape, South Africa, the retail wholesale industry is a common sector for employment, with many opportunities available for those looking to secure a role. Typically, this industry experiences steady growth due to increasing demand for consumer goods and services. As a result, job seekers in this field can expect a relatively stable job market.
When it comes to salaries for retail wholesale positions in Western Cape, broad ranges can be expected. Salary expectations vary depending on factors such as experience, company size, and industry sector. Generally, entry-level positions in retail wholesale typically fall within the R25 000 – R40 000 per annum range, while more senior roles can expect salary ranges of R50 000 – R80 000 per annum or more. However, actual salaries may vary significantly depending on individual circumstances.
Common skills required for a successful career in retail wholesale include excellent communication and interpersonal skills, as well as the ability to work well under pressure and manage multiple tasks simultaneously. Other essential skills include basic math and problem-solving abilities, as well as knowledge of inventory management and stock control. In some cases, technical skills such as computer literacy and proficiency in software applications may also be required. Typically, retail wholesale professionals need to be adaptable and flexible, with a willingness to learn and take on new challenges.
Various industries commonly employ retail wholesale professionals, including the manufacturing sector, technology industry, and financial services sector. Other sectors that may also require retail wholesale staff include agriculture and food processing, and textiles and apparel. In these industries, roles such as purchasing assistants, inventory controllers, and logistics coordinators are common.
For those looking to advance their careers in retail wholesale, opportunities for development and progression exist across various levels of the industry. Typically, employees can expect to move into more senior roles within a company or seek out new employment opportunities that offer greater challenge and responsibility. With experience and additional qualifications, professionals in this field may also consider transitioning into management positions or specialized areas such as supply chain management or procurement.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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