Job Description
About the Role
Join our dynamic team at Diagnostic Radiological Services Inc., where you can make a real impact in patient care. As a Receptionist, you will be working closely with the rest of the team to provide superior diagnostic and interventional services. We’re looking for passionate, skilled professionals who are committed to delivering exceptional customer service and ensuring the smooth operation of our fast-paced environment.
Key Responsibilities
- Acknowledge all patients with warmth and friendliness, showing empathy where needed
- Capture all patient info correctly, checking info as you type (must be able to capture at least 6 patients per hour)
- Check medical aid benefits
- Do quotes for all exams and take co-payments/short payments by medical aids
- Ensure you understand and follow the protocol for emergency patients
- Ensure terms and conditions are signed for all patients
- Book patients for CT & MRI scans and provide prep info for CT & MRI exams
- Ensure blood tests are done for all CT contrast patients over the age of 50
- Obtain Authorization for all examinations. Specifically, via UMS & medical aid systems for all CT & MRI exams as well as ultrasound guidance examinations when needed, normal working hours or working After Hours/on Public Holidays
- Process payments for all private patients, walk-in or in-hospital patients
- Allocate payments to the correct invoices
- Obtain and scan in all relevant WCA documents for workplace injuries/diseases
- Scan and attach all relevant documents to the correct patient profile
- Assist in resolving telephonic enquiries
- Always remain vigilant and mindful of waiting patients and regularly give feedback / updates to them
- Maintain an up-to-date knowledge of medical aid rules, and ensure you understand and adhere to POP UP (warning messages) on the system
- Work hand in hand with the Radiography Team Leader and Head Office staff to ensure an efficient and effective workflow between all departments
- Build and maintain, good collaborative and professional relationships and communication with all staff and stakeholders
- Ensure that your behaviour contributes to a friendly, harmonious, and professional culture in the department
Requirements
- 1-2 years in a medical environment
- 2 – 3 years’ experience in a professional high-pressure environment
- Previous experience in a Radiology environment
- Attention to detail
- High level of accuracy while working under pressure
- Good understanding of medical aid and PMB rules
- Good understanding of the POPI Act regulations for healthcare
- Ability to build and maintain good relations with all stakeholders (referring doctors, matrons, ward nurses, providers, and internal staff)
Qualifications
- None mentioned
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Medical Jobs in Gauteng
In Gauteng, the general job market trend for Other Medical positions is typically driven by an increasing demand for healthcare services, particularly in urban areas. This growth is often attributed to a growing population and an aging demographic, leading to a surge in medical tourism and specialized care needs.
When it comes to salaries for Other Medical professionals in Gauteng, it’s essential to note that compensation can vary widely depending on factors such as experience, company size, and industry sector. Generally, salaries tend to be higher in larger organizations or those in high-demand sectors, but even within smaller companies, salaries can still be competitive. Typically, salaries range from R400 000 to R700 000 per annum, with more senior roles or those in specialized fields potentially falling outside of this range.
Common skills required for Other Medical positions in Gauteng often include a strong foundation in medical sciences, excellent communication and interpersonal skills, the ability to work effectively in a team environment, and proficiency in relevant software applications. Many professionals in this field also possess advanced degrees or certifications, which can enhance job prospects and career advancement opportunities. Additionally, the ability to remain calm under pressure, think critically, and make sound judgments is essential for success in this role.
In terms of industry sectors, Other Medical professionals are often employed in financial services, technology industries, manufacturing sectors, and healthcare organizations. These sectors frequently require specialized care or expertise, making them attractive employers for medical professionals. While specific companies may not always be publicly disclosed as major recruiters, larger multinational corporations like Google and Microsoft often have a presence in these industries.
Career development opportunities for Other Medical professionals in Gauteng are generally excellent, with many individuals progressing to senior roles within their current organization or transitioning into leadership positions within healthcare organizations. With experience, advanced degrees, or certifications, professionals can explore specialized fields like medical research, policy development, or medical education, which offer greater autonomy and professional fulfillment.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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