Standerton: Frontline Supervisor – Standerton (New Store) posted by Dis-Chem Pharmacies

About the Role

Dis-Chem Pharmacies is seeking an experienced Frontline Supervisor to lead our Standerton store, Mpumalanga Region. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our cashiers. With your strong leadership skills and retail experience, you will play a crucial role in driving sales growth and maintaining high standards of customer satisfaction.

Key Responsibilities

• Manage customer transactions with zero tolerance towards inaccuracy and to eliminate fraud risk
• Liaise between management and cashiers to ensure seamless day-to-day operations
• Supervise day-to-day operations of Cashiers to ensure smooth running of till points
• Record customer compliments and complaints to management, ensuring timely resolution
• Manage branch queues, ensuring a smooth flow of customers
• Authorise line voids, tender ups, and price overrides as needed
• Transact all purchases, receive and process all types of payments (cash, card, vouchers, coupons, and other payments accepted by Dis-Chem)
• Ensure accurate document control, including drop registers, documents verification, customer documentation, and float handling
• Train and assist new cashiers to ensure they are equipped with the necessary skills

Requirements

• Minimum 2 years cashier-related work experience, of which 6 months should be shadowing a Cashier Supervisor
• Sound numerical skills
• Computer literate with MS Office expertise
• Willingness to work retail hours

Qualifications

• Grade 12 / Matric

Salary & Benefits

Market-related salary. Medical aid and Provident fund are provided as part of our comprehensive benefits package.

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