Job Description
About the Role
Dis-Chem Pharmacies is seeking a Store Assistant Manager to join their team at the Witbank store. As the primary point of contact for the store, you will be responsible for ensuring the smooth operation of the store and achieving sales targets. If you have retail experience and are passionate about delivering excellent customer service, we want to hear from you.
Key Responsibilities
- Manage day-to-day human resource administration including leave, hours of work, and scheduling
- Manage the performance management process and ensure that personal development plans are adhered to
- Manage and ensure all orders are done on a daily basis, no time, and maintain correct stock levels
- Prepare, coordinate, and manage stock takes on a biannual basis, in conjunction with the Store Admin Manager
- Regulate customer compliments and complaints
- Ensure customer requests and complaints are addressed timeously
- Ensure all merchandisers adhere to Dis-Chem merchandising standards
- Adhere to all labelling, pricing, and layout standards, and ensure that merchandisers adhere to these standards
- Ensure all store objectives are achieved
Requirements
- Minimum of 5 years Retail/FMCG experience in all retail departments (Receiving, Administration, Cash Office or Sales Floor Management)
- Supervisor: Minimum of 3 years experience in Unisolv / SAP / Qlikview
- Previous experience with Kronos and Advantageous: Relevant retail/FMCG qualification
Qualifications
- Grade 12 / Matric
Salary & Benefits
Market-related salary Medical aid Provident fund Staff account
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Retail / wholesale Jobs in South Africa
The retail and wholesale sectors in South Africa are experiencing steady growth, driven by the increasing demand for goods and services from a diverse consumer base. Typically, these industries offer stable employment opportunities with competitive salaries. However, job security can vary depending on factors such as economic performance and industry trends.
When it comes to salary ranges, it’s essential to note that compensation packages can differ significantly based on experience, company size, and industry sector. Generally, retail professionals in South Africa can expect a salary range of R400 000 to R600 000 per annum, with top performers earning upwards of R800 000 or more. However, these figures are subject to variation, and actual salaries may be lower or higher depending on individual circumstances.
In the retail and wholesale sectors, common skills in demand include excellent communication skills, a strong attention to detail, and ability to work well under pressure. Retail professionals typically require basic math skills, a good understanding of customer service principles, and proficiency in using point-of-sale systems. Additionally, knowledge of inventory management, supply chain logistics, and data analysis are often essential for success in these roles.
The retail and wholesale industries commonly employ staff across various sectors, including financial services, technology, manufacturing, and e-commerce. In the financial services sector, retail professionals may work as customer service representatives or help desk assistants, while those in the technology industry might support sales teams or manage online store operations. In manufacturing and e-commerce, roles often involve inventory management, logistics coordination, and supply chain optimization.
Career progression opportunities in the retail and wholesale sectors are generally good, with many companies providing training and development programs to enhance skills and advance career prospects. Typically, staff may start as entry-level sales assistants or customer service representatives and progress to more senior roles such as team leaders, operations managers, or specialist advisors. With experience and industry knowledge, professionals can also consider transitioning into management or leadership positions within the company or exploring opportunities in related fields like business development or supply chain management.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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