Job Description
About the Role
The OTA Specialist is a crucial role in our recruitment firm, responsible for managing and optimizing online travel agency channels. You will work closely with various teams to maximize revenue, ensure accurate content distribution, and drive visibility across digital booking platforms.
Key Responsibilities
- Manage and maintain all OTA extranets (e.g. Apply Below, Expedia, Agoda and similar platforms)
- Ensure rate parity, availability, and restrictions are accurately loaded and maintained across all channels
- Monitor and manage channel manager connectivity and resolve any discrepancies or errors
- Analyse OTA performance, production, and trends to identify opportunities for growth
- Implement promotional strategies, campaigns, and visibility tools offered by OTAs
- Support revenue management strategies to maximise occupancy and ADR through online channels
- Ensure all property content, images, descriptions, and policies are accurate, up to date, and brand-aligned
- Manage guest reviews and ratings in collaboration with operations and marketing teams
- Monitor competitor positioning and pricing within OTA platforms
Requirements
- Strong understanding of OTA platforms and online distribution strategies
- Analytical mindset with the ability to interpret data and trends
- Excellent attention to detail and accuracy
- Strong communication and stakeholder management skills
- Ability to work under pressure and meet deadlines
- Proactive, organised, and solutions-driven approach
Qualifications
Minimum 2–3 years’ experience in an OTA, E-commerce, Reservations, or Revenue role within hospitality
Hospitality qualification or relevant tertiary education (advantageous)
Salary & Benefits
No information available.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Marketing / advertising / PR Jobs in Western Cape
The marketing, advertising, and PR industries in Western Cape offer a dynamic and competitive job market, with many multinational companies having a presence in the region. Typically, this field is in high demand due to the growth of e-commerce, digital transformation, and increasing consumer spending power. As a result, there are numerous opportunities for professionals in these roles to find employment.
Generally, salaries for marketing, advertising, and PR professionals in Western Cape can range from R400 000 to R800 000 per annum, depending on factors such as experience, company size, and industry sector. It is common for senior positions to command higher salaries, while entry-level roles may start at the lower end of this range. However, it’s essential to note that actual salary figures can vary significantly, and these ranges are only a broad guide.
Common skills required for marketing, advertising, and PR professionals in Western Cape include strong creative thinking, analytical skills, attention to detail, excellent written and verbal communication skills, ability to work under pressure, and proficiency in digital tools such as Google Analytics or Adobe Creative Suite. Typically, companies look for candidates with a degree in marketing, communications, or a related field, although experience and skills can often take precedence.
The technology industry, financial services sector, manufacturing sector, and tourism are just a few examples of industries that commonly employ marketing, advertising, and PR professionals. In these sectors, roles such as digital marketing specialist, brand manager, or media relations coordinator may be available.
Career development opportunities in this field are numerous. Typically, career progression involves moving into senior roles such as team leader or account director, where professionals can develop their skills further and take on more complex projects. Many companies also offer training programs and mentorship schemes to help employees progress in their careers. With experience, marketing, advertising, and PR professionals may also choose to pursue freelancing, starting their own agencies, or moving into leadership roles within larger organisations.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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