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Roodepoort: Legal Call Centre Agent – Collections posted by Dante Group Ltd

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Job Description

About the Role

We are seeking an experienced Legal Call Centre Agent to join our team at Dante Group Ltd in Roodepoort. As a key member of our collections team, you will be responsible for handling debt collection queries and providing excellent customer service to our clients.

Key Responsibilities

  • Respond to client inquiries regarding debt collection
  • Negotiate payment plans with customers
  • Manage debt records and update systems accordingly
  • Adhere to company policies and procedures
  • Collaborate with internal teams to resolve issues

Requirements

  • Matric (minimum requirement)
  • Previous experience dealing with debt collection or a legal call centre, working for a bank or law firm
  • 1 year of experience in a similar role

Qualifications

  • Completed Matric

Salary & Benefits

Salary: Not specified

[Note: The salary and benefits section is skipped as it was not mentioned in the original job description.]

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Legal Jobs in West Johannesburg

In West Johannesburg, the legal profession is a dynamic and growing field, with a strong demand for skilled professionals. Typically, large corporations, financial institutions, and government entities employ lawyers to manage complex regulatory and compliance issues. Generally, these roles require individuals with a passion for law and a keen eye for detail.

When it comes to salary expectations, it’s common for lawyers in West Johannesburg to earn between R800 000 and R1.5 million per annum, depending on factors such as experience, company size, and industry sector. However, salaries can vary significantly, and actual figures may differ due to individual circumstances. For instance, senior lawyers or those working in high-demand sectors may earn higher salaries, while entry-level professionals might start at a lower point.

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Common skills required for legal roles in West Johannesburg include excellent communication and analytical skills, as well as the ability to think critically and strategically. Other essential skills include proficiency in law-related software, such as document management systems, and strong knowledge of regulatory frameworks and industry standards. Typically, lawyers in this field also possess a strong understanding of business principles and practices.

Various industries commonly employ lawyers in West Johannesburg, including financial services, technology, manufacturing, and public sector organisations. In the financial services sector, for example, lawyers may work on mergers and acquisitions, corporate governance, or regulatory compliance. In the technology industry, they might focus on intellectual property, data protection, or cybersecurity.

For those interested in pursuing a career in law, there are various development opportunities available. Typically, junior lawyers begin their careers as trainees or articled clerks, working under the supervision of experienced attorneys. As they gain experience and build their skills, they may move into senior roles or transition into specialist areas like litigation or intellectual property. Common career progression paths include becoming a practicing attorney, taking up in-house counsel positions, or pursuing further education and qualifications to specialise in a particular area of law.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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