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Johannesburg: Facilities & Guest Experience Manager | Johannesburg posted by J D Specialized Recruitment

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Job Description

About the Role

We are seeking an experienced and service-driven Facilities & Guest Experience Manager to join a family office in Johannesburg. This highly visible, office-based role combines strong operational oversight with a natural hosting presence, requiring a polished professional who can deliver a consistently refined and welcoming experience for staff, visitors, and senior stakeholders.

Key Responsibilities

  • Oversee the smooth, professional day-to-day operation of the office environment.
  • Coordinate internal teams and external service providers to ensure consistent service delivery.
  • Lead and support facilities and hospitality staff, ensuring accountability and high standards.
  • Monitor budgets, suppliers, and service performance, identifying improvements where appropriate.
  • Manage on-site hospitality and catering services for meetings and events.
  • Ensure meeting rooms, shared spaces, and executive areas are prepared, presentable, and fully functional.
  • Act as a key host for visitors and principals, delivering a discreet and polished experience.
  • Liaise closely with executive assistants and leadership to support meetings and visits.
  • Maintain workplace safety, security standards, and operational compliance.

Requirements

  • A minimum of 5 to 7 years’ experience in facilities management, hospitality operations, or a related operational role.
  • Proven experience managing service providers, teams, and guest-facing environments.
  • Background within corporate offices, luxury hospitality, private offices, or high-end service environments.
  • Strong understanding of workplace safety, compliance, and operational best practice.

Qualifications

  • Relevant qualifications in Facilities Management, Hospitality, or Operations would be advantageous.
  • A minimum of a Matric certificate is required for this role.

Salary & Benefits

The salary for this position will be Excellent.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

View Job  South Africa: Maintenance Planner (Mechanical,Electrical,Instruments) $15,000-$20,000p/m posted by Deka Minas (Pty) Ltd

About Catering / hospitality Jobs in Gauteng

In the Gauteng region, the catering and hospitality industry is a thriving sector that employs a diverse range of professionals. Typically, job seekers can expect to find a mix of entry-level and experienced roles in this field, with common positions including chefs, waiters, event coordinators, and hotel management staff. Generally, the demand for skilled workers in this industry remains strong, driven by the growing tourism and events sectors in South Africa.

In terms of salary expectations, it’s difficult to provide a precise figure due to variations caused by factors such as experience, company size, and industry sector. However, broad ranges can be provided. Typically, entry-level positions within catering and hospitality may fall within the range of R20 000 to R40 000 per annum, while experienced roles can command salaries ranging from R60 000 to R120 000 or more, depending on the specific requirements of the position.

Common skills required for careers in catering and hospitality include excellent communication and interpersonal skills, attention to detail, and the ability to work under pressure. Other essential skills include basic knowledge of food preparation and presentation, customer service skills, and experience with event management software. In addition, many employers place a high value on staff certification, such as a Food Safety Certificate or Hospitality Diploma.

The catering and hospitality industry is diverse and encompasses various sectors, including the financial services sector, technology industry, manufacturing sector, and more. Many companies within these industries require skilled workers to manage their catering and event needs. Commonly, roles are found in urban areas such as Johannesburg and Pretoria, where there is a high concentration of businesses and events.

For those seeking to advance in their careers within this field, opportunities for professional development exist throughout the industry. Typically, career progression can be achieved through experience, training, and certification. Many employers offer internal training programs or sponsorship for further education, which can provide a competitive edge in the job market. Overall, catering and hospitality professionals can expect to find rewarding and challenging roles within this dynamic sector, with opportunities for growth and development throughout their careers.

View Job  Stellenbosch: Demi / Chef De Partie - Luxury Restaurant - Stellenbosch | Lb posted by HotelJobs


This information provides general career guidance. Actual salaries and requirements vary by employer.



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