Johannesburg: Campaign Manager – Insurance posted by CallForce

February 1, 2026 Jobs in Central Johannesburg

Job Description

About the Role

Manage an outbound sales team to achieve and exceed performance targets for insurance campaigns, supporting teams with coaching, guidance, and mentorship to meet campaign expectations. You will use excellent interpersonal and communication skills to build and manage client relationships, managing client expectations and deliverables through consistent engagements.

Key Responsibilities

Manage an outbound sales team to achieve and exceed performance targets for insurance campaigns.
Support the teams with coaching, guidance, and mentorship to meet campaign expectations.
Use excellent interpersonal and communication skills to build and manage client relationships.
Closely monitor and report on campaign performance, as well as address challenges and concerns which could hinder performance.
Work closely with Senior Management to ensure campaign reporting is compiled and submitted at the desired intervals.
Initiate employee incentives to drive performance on the floor.
Continually review internal systems, procedures, and processes to ensure resource and operational efficiency, and make appropriate recommendations for changes.
Oversee quality control and other compliance applicable to the client and local legislation.
Work closely with QA to ensure quality is never comprised, and non-adherence is attended to swiftly.
Ensure agent KPI’s are completed, and the relevant interventions are taken to address nonperformance.

Requirements

3+ years of experience in sales management or a related field.
Excellent interpersonal and communication skills.
Ability to work independently and as part of a team.
Strong analytical and problem-solving skills.

Qualifications

Bachelor’s degree in Business Administration, Marketing, or a related field is an advantage.

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How to Apply

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About Other Professions Jobs in Gauteng

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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