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South Africa: Assistant Villa Manager (Boutique Hotel) – Simons Town posted by Phoenix Recruitment

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Job Description

Luxury Boutique Hotel based in Simons Town is looking for an Assistant Villa Manager . The suitable candidate will support the Villa Manager in overseeing daily operations , ensuring high-end guest service and maintaining property standards. Key responsibilities will include managing staff (housekeeping, maintenance), handling check-ins/outs , resolving guest issues promptly, coordinating maintenance and ensuring guest satisfaction. Duties: Welcoming guests, facilitating check-ins/check-outs, and providing personalized service for VIPs. Assisting with daily villa operations, including staff scheduling, training, and supervision of villa staff. Monitoring villa cleanliness, coordinating with maintenance teams for repairs, and ensuring high-quality standards are maintained. Liaising between guests and staff, handling guest requests, managing inventory, and using PMS/POS tools. Promptly addressing guest inquiries and solving issues to ensure a positive experience. Ensuring safety regulations and company policies are followed. Requirements: Grade 12 A formal hospitality qualification At least 3 years’ experience in luxury hospitality, villa management, or a 5-star hotel environment. Fluent in English (additional languages often a plus). Strong leadership, organizational, and interpersonal skills. Proficiency with computer systems, POS, and Microsoft Office. Willingness to work varied hours, including weekends and evenings. High guest satisfaction scores. Impeccable cleanliness and maintenance standards. Efficient operation of daily villa activities.

How to Apply

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About Catering / hospitality Jobs in ZA

The catering and hospitality industry in South Africa is a thriving sector that provides opportunities for individuals to pursue fulfilling careers. Typically, the job market trends in this field are characterized by strong demand for skilled professionals, particularly in urban areas where tourism and event hosting are increasingly popular.

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When it comes to salaries, a general salary range for catering and hospitality positions in South Africa can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Broadly speaking, common entry-level positions in this field typically earn salaries ranging from R30 000 to R50 000 per annum, while senior roles can command salaries upwards of R80 000 to R120 000 or more, depending on the specific requirements of the role.

Common skills required for success in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to work well under pressure, physical stamina, and basic knowledge of food safety and handling. Additionally, experience with customer service, event planning, and inventory management is often beneficial. While some employers may place a greater emphasis on specific technical skills or certifications, these general skills provide a solid foundation for career progression in this field.

The catering and hospitality industry encompasses a wide range of sectors, including fine dining restaurants, casual eateries, hotels, conference centers, and event management companies. Financial services sector, technology industry, and manufacturing sector are among the common industries that employ professionals in this field. While specific job roles may vary, understanding the broader industry landscape can help individuals make informed career choices.

Career development opportunities in catering and hospitality abound, with many employers investing in training and development programs to support staff growth and advancement. Typically, career progression involves taking on additional responsibilities, such as shift management or team leadership roles, or pursuing specialized certifications or further education. With dedication and hard work, individuals can build a fulfilling career in this dynamic and rewarding industry.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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