Job Description
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- Staff Supervision: Recruit, train, coach and schedule employees; monitor performance and conduct reviews. During absenteeism, ensure adequate cover at all times, arranging load sharing. Assist with ensuring continuous training and development of the branch staff, book training sessions, and hold regular update meetings on a weekly or monthly basis.
- Liaise with the HR department to resolve staffing issues and hire and train any new employees.
- Customer Service: Resolve complex customer complaints, provide expert assistance, and foster positive relationships.
- perations Management: Oversee daily branch activities, handle opening/closing of business, and ensure smooth workflows.
- Sales & Goals: Assist the Branch manager in her sales drive initiatives, monitor Key Performance Indicators (KPIs), and help meet branch targets.
- Compliance, Maintenance & Security: Ensure that the branch operates in line with opening and closing hours and in line with regulator guidance. Ensure adherence to company policies, and act as an emergency contact.
- Organize branch upgrades, repairs, and services to equipment when required.
- Reporting & Administration: Ensure the necessary reporting is available to the Branch Manager.
- Leadership: Act as the primary manager in the Branch Manager’s absence when requested to do so.
Core Skills Needed
- Strong leadership, communication, and problem-solving skills.
- Excellent customer service, organizational, and analytical abilities.
- Proficiency with relevant computer software.
Requirements
- Tertary qualification, or equivalent working experience
- Minimum 2 years’ experience within a management or supervisory based role
- Well-developed customer service skills
- Excellent attention to detail
- Good leadership skills
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How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About FMCG Wholesale Jobs in Western Cape
In the FMCG (Fast-Moving Consumer Goods) wholesale industry in Western Cape, South Africa, job seekers can expect a dynamic and competitive job market. Typically, this field is characterized by rapid growth due to the increasing demand for consumer goods, particularly from the retail sector. However, common trends also suggest that the industry may experience fluctuations in employment opportunities, particularly during economic downturns.
Salaries for FMCG wholesale roles can vary widely depending on factors such as the level of experience, company size, and industry sector. Generally, salaries tend to be higher for more senior positions or those within larger companies. It’s common for entry-level positions to start in the range of R500 000 – R1 000 000 per annum, while experienced professionals can earn upwards of R2 million – R5 million or more. However, please note that these ranges are broad and may not accurately reflect current market conditions.
Common skills required for FMCG wholesale roles include excellent communication and negotiation skills, strong analytical capabilities, and the ability to work in a fast-paced environment with multiple stakeholders. Other essential skills often include supply chain management, inventory control, and technical knowledge of the FMCG industry. Additionally, having experience working in retail or distribution environments can be beneficial.
The FMCG wholesale industry is often employed within various sectors, including the manufacturing sector, food processing industry, and the pharmaceutical sector. These industries typically require a strong understanding of product supply chains, logistics, and inventory management. Other common employers include distributors who cater to the hospitality and restaurant industries, as well as those in the office supplies and paper products sector.
Career development opportunities for FMCG wholesale professionals are often limited within this specific role, but can be extensive when moving into related fields such as sales, marketing, or logistics. Typically, career progression may involve taking on more senior roles within a company or transitioning into specialized positions such as product management or category development. With experience and additional training, individuals in this field can also explore opportunities in other industries that value supply chain and inventory management expertise.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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