Cape Town: Assistant Branch Manager – Cape Town posted by Headhunters

February 3, 2026 Jobs in Cape Peninsula

Headhunters

Western Cape

Other IT/Computer

Job Description

Our client, a well-established multinational PPE company, is seeking to appoint a proactive and capable Assistant Branch Manager to support and work closely alongside the Branch Manager at their Maitland branch.

This role is ideal for a hands-on leader who thrives in a fast-paced operational environment and is confident managing people, customers, and daily branch operations.

Requirements:

Tertiary qualification or equivalent relevant work experience.
Minimum 2 years experience in a management or supervisory role.
Well-developed customer service skills.
Strong leadership and people-management abilities.
Excellent attention to detail and organisational skills.
Effective delegation and team coordination skills.
Demonstrated analytical and problem-solving abilities.
Strong report writing and numerical skills.
Proficient in computer applications such as Excel, Outlook, and other relevant software.
Excellent verbal and written communication skills.
Experience in the PPE industry will be advantageous.

Key Responsibilities (include but are not limited to):

Staff Supervision & Development:
- Recruit, train, coach, and schedule branch staff.
- Monitor performance, conduct reviews, and ensure adequate staffing coverage at all times.
- Coordinate ongoing training and development initiatives, including booking training sessions and hosting regular update meetings.
- Liaise with the HR department to resolve staffing matters and onboard new employees.
Customer Service & Relationship Management:
- Resolve escalated and complex customer complaints professionally.
- Provide expert product and service support.
- Build and maintain strong customer relationships to ensure satisfaction and retention.
Operations Management:
- Oversee daily branch operations and workflows.
- Manage opening and closing procedures in line with company and regulatory requirements.
- Ensure work is carried out efficiently and to company standards.
Sales Support & Performance:
- Support the Branch Manager in sales initiatives and growth strategies.
- Monitor KPIs and assist in achieving branch targets.
Compliance, Maintenance & Security:
- Ensure compliance with company policies, regulatory guidance, and operational standards.
- Act as an emergency contact when required.
- Coordinate branch maintenance, upgrades, and equipment servicing.
Reporting & Leadership:
- Ensure accurate and timely reporting to the Branch Manager.
- Step in as Acting Branch Manager during absences when required.

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How to Apply

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About Other IT/Computer Jobs in Western Cape

The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.

The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.

The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.

To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.

Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.

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Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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