Job Description
Job Purpose:
To manage and grow relationships with existing customers and generate new business by handling inbound and outbound sales activities from within the office. The Internal Sales Representative is responsible for achieving sales targets, handling customer queries, and coordinating with internal departments to ensure a high level of customer satisfaction.
Key Responsibilities:
- Respond to inbound sales inquiries via phone, email, or CRM systems.
- Make outbound calls to generate leads, follow up on quotes, and close sales.
- Maintain and grow customer accounts through regular contact and excellent service.
- Prepare and send quotations, follow up, and process orders.
- Use CRM software to track leads, opportunities, and customer interactions.
- Support external sales teams with administration and account management tasks.
- Work closely with operations, logistics, and finance to ensure smooth order fulfillment.
- Achieve monthly, quarterly, and annual sales targets.
- Maintain up-to-date knowledge of products, pricing, and promotions.
- Resolve customer complaints or issues quickly and professionally.
Key Skills & Competencies:
- Strong communication and interpersonal skills.
- Excellent telephone manner and sales techniques.
- Negotiation and persuasion abilities.
- Time management and organizational skills.
- Accuracy and attention to detail.
- Problem-solving mindset and a proactive approach.
- Ability to work under pressure and meet deadlines.
- Proficient in Microsoft Office and CRM systems (e.g., Salesforce, Intacct).
Qualifications:
- High school diploma (required); post-secondary qualification in Business, Sales, or Marketing (preferred).
- Proven experience in a sales or customer service role (13 years preferred).
- Knowledge of the industry or product line (industry-specific, if applicable).
Key Performance Indicators (KPIs):
- Sales revenue and margin targets.
- Customer retention and satisfaction scores.
- Number of calls made and leads generated.
- Quote-to-order conversion rate.
- CRM data accuracy and reporting quality.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Technical Jobs in Gauteng
In Gauteng, the general job market trend for technical positions is typically driven by the growing demand for skilled professionals in various industries. The technology and financial services sectors are often at the forefront of innovation and growth, leading to a high demand for qualified candidates with expertise in fields such as software development, data analysis, and cybersecurity.
When it comes to salary expectations, it’s common for technical roles in Gauteng to fall within broad ranges, typically ranging from R800 000 to R1 500 000 per annum, depending on factors like experience, company size, and industry sector. However, it’s essential to note that actual salaries can vary significantly, and these figures are only a general guideline. Experience, education level, and specific job requirements can all impact the final salary package.
Common skills required for technical roles in Gauteng include proficiency in programming languages such as Java, Python, or C++, as well as expertise in data analysis tools like Excel, SQL, or Tableau. Additionally, many employers require strong problem-solving skills, attention to detail, and excellent communication skills. Other important skills often include knowledge of cloud computing platforms, IT project management methodologies, and cybersecurity principles.
The technology industry sector is one of the largest employers of technical professionals in Gauteng, with a high demand for skilled software developers, data scientists, and IT consultants. The financial services sector also frequently hires technical staff, particularly in areas such as risk management, compliance, and trading systems. Manufacturing and logistics companies often require technical experts in fields like quality control, supply chain management, and maintenance engineering.
Career development opportunities are abundant for technical professionals in Gauteng, with many employers offering training and professional development programs to help employees upskill and reskill. Common career progression paths include moving into senior roles, taking on leadership positions, or transitioning into related fields like consulting or entrepreneurship. With experience and expertise, technical professionals can also explore opportunities in specialized areas like artificial intelligence, machine learning, or cybersecurity.
This information provides general career guidance. Actual salaries and requirements vary by employer.
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Check your social media privacy settings and ensure public content is professional.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
George: Health & Safety Officer posted by Hire Resolve
Hire Resolves client is looking for a well mannered Health & Safety Officer to join their Construction team in Thembalethu…
View JobKathu: Project Cost Controller posted by Hire Resolve
Hire Resolve is seeking a Project Cost Controller to join a prominent mining operation in Kathu, Northern Cape. This is…
View JobCape Town: Construction Foreman posted by Hire Resolve
Hire Resolve is excited to announce an opportunity for a skilled Construction Foreman to join our client's team in Cape…
View JobKnysna: Junior Civil Engineer posted by Hire Resolve
Join Hire Resolves' client as a Junior Civil Engineer! This is an excellent opportunity for a driven and skilled engineer…
View JobCape Town: Electrical Engineer posted by Hire Resolve
Hire Resolve is currently seeking an experienced Electrical Engineer in Cape Town to join a leading engineering consultancy. This vital…
View JobKempton Park: Maintenance Technician posted by Hire Resolve
Hire Resolve is currently seeking a highly skilled Maintenance Technician to join our client's team in Gauteng. In this role,…
View Job
Browse Employers
Job Alerts