Sandton: Sales Support Administrator

The ideal candidate is highly organised, detail-driven, and confident working with data, systems, and multiple stakeholders. They thrive in a fast-paced sales environment, enjoy supporting teams behind the scenes, and take pride in accuracy, structure, and follow-through. A collaborative mindset, strong communication skills, and an interest in the travel or tour operations sector are key to succeeding in this role. Core Criteria: Matric (required), with tertiary qualification advantageous Travel & Tourism qualification or relevant industry experience beneficial Strong working knowledge of Microsoft Office (Excel, Word, Outlook) CRM system experience; Zoho knowledge advantageous Understanding of data, reporting, and analytics Familiarity with availability, web, or reporting systems Excellent written and verbal English communication skills Strong problem-solving and organisational abilities Exposure to the travel or tour operations sector preferred Core Responsibilities: Accurately and timeously manage and delegate all web and sales enquiries in line with documented processes, including shared weekend cover Maintain and ensure accuracy of the CRM database at all times Prepare and deliver accurate sales data, YTD reporting, budget tracking, and performance reports Capture, manage, and update incentives, brochure inclusions, barters, and joint marketing contributions Communicate agreed reporting, updates, and procedures clearly to the Sales Team within set deadlines Support sales contract administration and maintain sales and web delegation processes Collate feedback requested by Sales Management from the sales force Manage Travel Planner leave schedules and daily in/out updates Document, maintain, and update all agreed sales processes and methodologies Drive and coordinate allocated projects, including trade shows and sales trips, in collaboration with Channel Marketing Track project progress against deadlines and ensure completion Provide efficient day-to-day support to sales representatives, executives, and group sales managers Action incoming sales-related communication accurately and promptly Working Environment: Collaborative, team-focused sales environment Exposure to sales operations, reporting, and project coordination Opportunities for skills development and training Involvement in trade shows, sales trips, and marketing initiatives Strong emphasis on teamwork, communication, and shared goals Professional environment with a focus on continuous improvement and service excellence This is a live-out role.