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Cape Town City Centre: Experienced Internal Sales Consultant

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Job Description

R18 000- 20 000 Com Job Type: Full-time Role Purpose We’re looking for an experienced Internal Sales Consultant with solid knowledge of the flooring industry to handle inbound and outbound sales, prepare quotes, follow up leads, and drive revenue through excellent product guidance and customer service. Youll work closely with operations, warehousing, and external sales to ensure a smooth end-to-end customer experience. Key Responsibilities Sales & Customer Service Handle walk-in, telephonic, email, and WhatsApp sales enquiries professionally and promptly. Qualify customer needs and recommend suitable flooring solutions (residential and commercial). Build strong relationships with contractors, developers, designers, and retail customers. Proactively follows up on quotes and leads to close sales and meet/exceed targets. Quoting & Order Processing Prepare accurate, detailed quotations (including accessories, trims, adhesives, underlay, etc.). Convert quotes to orders and ensure correct product selection, quantities, and pricing. Confirm stock availability, lead times, and delivery/collection arrangements. Maintain accurate records on CRM/ERP and ensure paperwork is complete. Product & Technical Support Provide confident guidance on flooring specifications, installation requirements, care/maintenance, and suitability for different spaces. Assist with measuring guidelines, wastage calculations, and basic technical queries. Escalate complex technical/site issues to the appropriate team when required. Team & Operational Coordination Liaise with warehousing and logistics to ensure smooth dispatch and on-time deliveries. Coordinate with external reps and project teams on ongoing accounts and tenders. Keep the showroom/branch displays and sales admin processes neat and professional. Minimum Requirements 35 years internal sales experience in the flooring industry (non-negotiable). Strong understanding of flooring products (e.g., vinyl/LVT, laminate, engineered wood, carpets, tiles, accessories). Proven track record of closing sales and working with targets/KPIs. Solid quoting and order processing experience. Comfortable using CRM/ERP systems, Excel, and email quoting. Skills & Competencies Excellent communication and negotiation skills. Strong attention to detail (pricing, quantities, product codes). High energy and urgency in follow-ups and closing. Customer-first mindset with professional problem-solving. Ability to work under pressure and manage multiple quotes/orders daily

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How to Apply

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About Sales Jobs in Cape Town Region

Cape Town’s sales landscape is shaped by the city’s strong economy, diverse industry base, and growing demand for innovative solutions. Typically, sales professionals in this region can expect to find opportunities across various sectors, including technology, financial services, manufacturing, and e-commerce. Generally, these roles require a combination of interpersonal skills, business acumen, and technical knowledge to drive revenue growth and customer satisfaction.

In terms of compensation, salaries for sales positions in Cape Town vary widely depending on factors such as experience, company size, industry sector, and individual performance. Typically, common salary ranges for entry-level sales roles start around R200 000 – R400 000 per annum, with experienced professionals earning upwards of R600 000 – R1 million or more. However, it is essential to note that these figures are broad estimates and may not reflect actual salaries for specific job openings.

Common skills required for success in sales roles include strong communication and interpersonal skills, the ability to build rapport with customers and stakeholders, a solid understanding of industry trends and market dynamics, and proficiency in CRM software and sales tools. Often, sales professionals also benefit from technical knowledge in areas such as data analysis, marketing, or product development. In addition, many employers place a high value on sales candidates with strong business acumen, problem-solving skills, and the ability to work independently.

Sales roles can be found across various industries, including technology, financial services, manufacturing, and e-commerce. The financial services sector, for example, commonly employs sales professionals to build relationships with clients and promote financial products. Similarly, the technology industry often requires sales talent to drive revenue growth through product sales and partnerships. Manufacturing and e-commerce sectors also frequently rely on skilled sales professionals to expand their customer base and increase market share.

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Career development opportunities are available in sales roles, with many employers investing in training and development programs to enhance employee skills and knowledge. Typically, successful sales professionals can expect to progress to leadership roles or transition into specialized areas such as account management, business development, or sales strategy. With experience and a strong track record of performance, sales talent can also pursue opportunities in related fields such as marketing, product management, or entrepreneurship.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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