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Strand: Internal Sales Representative posted by Helderberg Personnel

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Job Description

Duties

  • Make the agreed number of calls to customers as assigned and instructed, both existing and new
  • Generate leads by identifying potential new customers and making cold calls by telephone
  • Demonstrate excellent customer service through follow-ups
  • Co-ordinate sales efforts with relevant departments such as logistics, marketing and the entire sales team in order to achieve sales and profit targets
  • Process and follow up on orders as necessary
  • Closing the sale and providing customer support as required
  • Monitor and review product range and communicate any new product developments to increase width and depth of distribution
  • Drive and present promotions to customers
  • Ability to comprehend and use sales data to analyze market potential
  • Respond to inquiries and technical information requested
  • Sell overstocks/aged stock.
  • Communicate with Sales Manager regarding sales issues, objectives and competitor activity or opportunities gathered from customer feedback.
  • Respond timeously to all correspondence and administrative deadlines.

Skills / Qualifications:

  • This is a full-time position ideal for someone with at least 5 – 10 years sales experience in internal sales and calling merchants, resellers, manufacturers and retail hardware merchants
  • Telephone etiquette and communication skills must be very good
  • Having an established and strong relationships with either of or all timber merchants, timber resellers, furniture manufacturers, Joiners and retail merchants in Cape Town and surrounds a advantageous
  • Marketing and/or Sales tertiary qualification a plus. (advantageous)
  • Must have working knowledge of Microsoft Office Suite (Word / Excel /  PowerPoint / Outlook)
  • Having working knowledge and experience with internal business systems like Microsoft Business Central advantageous
  • Strong emphasis on executing plans to achieve and exceed customer budgets
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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Marketing Jobs in Western Cape

In the Western Cape region, the marketing industry is typically vibrant and competitive, with many opportunities available across various sectors. The demand for skilled marketers continues to grow as businesses look to expand their online presence and engage with customers more effectively. This has led to a relatively high level of job satisfaction among marketers in the area.

When it comes to salaries, it’s generally true that marketing professionals in Western Cape can expect a competitive package. However, actual salary ranges vary widely depending on factors such as experience, company size, and industry sector. For example, senior marketing managers or those with extensive experience may earn significantly more than entry-level marketers. Additionally, multinational companies operating in the region may offer salaries that are slightly higher than local businesses.

Common skills required for a successful marketing career in Western Cape include digital marketing expertise, creative problem-solving, and excellent communication and project management skills. Marketers often need to be well-versed in analytics tools, social media platforms, and content creation strategies. They should also possess a strong understanding of market trends and consumer behavior. Other key skills include leadership, collaboration, and adaptability.

The technology industry is one sector that commonly employs marketers, as many companies invest heavily in digital marketing campaigns and online engagement. Financial services sector and manufacturing sector are other industries that frequently require skilled marketers to help drive growth and customer acquisition. While these sectors may have different marketing priorities, the fundamental skills required for success remain largely consistent.

Career development opportunities abound for marketers in Western Cape. Many companies offer training programs, mentorship schemes, and internal job rotations to support employee growth. Senior marketers often take on leadership roles or transition into strategic planning positions, while those with a passion for creativity may explore careers in copywriting, design, or content creation. With the ever-evolving landscape of digital marketing, marketers must continually update their skills to stay ahead of the curve and remain competitive in the job market.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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